Zimbra refuses to auth admin.

alexbsa · Post by **alexbsa** » Mon Dec 05, 2005 1:13 pm

Grumble...

All of the sudden, zimbra (not network) does not want to authenticate my admin user. The only change we made was enabling Active Directory for auth.
Question:
Is it normal, when one changes to Active Directory, for the admin account to cease being authentified?
If it is, what do i need to do to regain access to the admin console?
If it isnt, where would be a good place to start hunting for the problem?
I already tried zmprov sp admin anotherpassword.... to no avail.... but no errors either.
All zimbra components and servers are running, as a user i can go into zimbra with no problem at all. I could even ldapsearch and the admin account was there, zmprov ga -v admin also works fine.

marcmac · Post by **marcmac** » Mon Dec 05, 2005 1:23 pm

The problem is that it's trying to auth against AD, which doesn't have the account.
You can either:

create the account in AD
set zimbraAuthFallbackToLocal to TRUE on the domain:

zmprov md zimbraAuthFallbackToLocal TRUE

tomcat stop

tomcat start