hidden protected "Inbox" (due to legal reasons)

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john99
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hidden protected "Inbox" (due to legal reasons)

Post by john99 »

Hello,
due to legal reasons, we would like to protect the mails

in the "Inbox" or even better to have a second "Inbox" but

completly hidden from the normal user.
What would be the bettest approach to configure such an

"protected/hidden" inbox?


Any tips - probably there are much better approaches around -

are appreciated very much. Thank you!
John
marcmac
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hidden protected "Inbox" (due to legal reasons)

Post by marcmac »

This is a bit of a strange request - if you tell us what you're hoping to accomplish, we may be better able to get this set up. Is it simply a matter of keeping a copy of all the email the user receives?
john99
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hidden protected "Inbox" (due to legal reasons)

Post by john99 »

Yes it's more or less a matter of keeping a copy of all the email we

receive.
So we figured out the problem could be solved, if all incomming

mails are automatically copied to a "delete-protected inbox".

The normal "mail-dispatcher/user" should not be able to delete

those mails.
John
marcmac
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hidden protected "Inbox" (due to legal reasons)

Post by marcmac »

We don't support that as a hidden folder - but if you create

hidden_user@domain.com as a shadow account for user@domain.com, and set a forward on the users account:
zmprov ma user@domain.com zimbraMailForwardingAddress hidden_user@domain.com
You'll end up with all the incoming email in another account, to which the user won't have access.
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