Nokia Activesync not working.

Splat · Post by **Splat** » Thu Jul 06, 2006 10:15 pm

Im running 3.1.4 GA. Im using a nokia E70 w/ activesync. Getting the following in my sync.log
2006-07-06 23:10:01,346 WARN [http-443-Processor98] [mid=4;name=user@mydomain.com;DeviceId=IMEI35234200039743;DeviceType=NokiaE70;SyncCmd=FolderSync;] sync - Bad ZimbraSync Protocol

com.zimbra.zimbrasync.BinaryCodecException: java.io.IOException: Unexpected EOF

at com.zimbra.zimbrasync.wbxml.BinaryParser.startDocument(BinaryParser.java:169)

at com.zimbra.zimbrasync.wbxml.BinaryParser.(BinaryParser.java:153)

at com.zimbra.zimbrasync.ZimbraSyncServlet.processCommand(ZimbraSyncServlet.java:262)

at com.zimbra.zimbrasync.ZimbraSyncServlet.doPost(ZimbraSyncServlet.java:212)

at com.zimbra.zimbrasync.ZimbraSync$HttpHandler.doPost(ZimbraSync.java:25)

at com.zimbra.cs.extension.ExtensionDispatcherServlet.service(ExtensionDispatcherServlet.java:106)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)

at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463)

at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398)

at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)

at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:243)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

at java.lang.Thread.run(Thread.java:595)

Caused by: java.io.IOException: Unexpected EOF

at com.zimbra.zimbrasync.wbxml.BinaryParser.readByte(BinaryParser.java:214)

at com.zimbra.zimbrasync.wbxml.BinaryParser.startDocument(BinaryParser.java:164)

... 28 more

jholder · Post by **jholder** » Thu Jul 06, 2006 10:50 pm

Caused by: java.io.IOException: Unexpected EOF

Looks like that's the problem.

What version activesync?

Did you try a reinstall of the active sync software?

Splat · Post by **Splat** » Fri Jul 07, 2006 8:54 am

Its the Latest version for the Nokia E series phones.
Mail For Exchange 1.2.13 (.SIS, 1 MB)

schemers · Post by **schemers** » Fri Jul 07, 2006 1:03 pm

This has been fixed in ZCS 3.2. We have a few E61s in house that are working pretty good (calendar/contacts/email). I have mine set up to sync every 15 minutes and it has been working quite well.

Risotto · Post by **Risotto** » Wed Jul 26, 2006 5:14 pm

Hi everyone,
I also get some errors when trying to sync with my E61. Is this also corrected in 3.2? Will the bugfix be released for the current 3.1.x versions? We currently can't switch to a beta server...
2006-07-27 00:05:54,406 WARN [http-443-Processor97] [mid=2;name=an@onymous.net;DeviceId=IMEI356211000123243;DeviceType=NokiaE61;SyncCmd=Sync;] sync -

000000: 03 01 6A 00 45 5C 4F 50 03 43 6F 6E 74 61 63 74 73 00 01 4B 03 30 00 01 52 03 66 64 65 66 64 62

000020: 64 37 65 66 32 36 33 34 62 61 62 37 34 65 66 32 62 37 38 35 36 37 33 37 38 65 2D 37 00 01 60 00

000040: 01 1E*29 1F 27 20 13 0C 2B 12 32 1B 1C 1D 37 28 19 09 0D 0E 0F 10 11 26 21 22 23 24 25 2D 2E 2F

000060: 30 31 08 01 01 01 01

2006-07-27 00:05:54,406 WARN [http-443-Processor97] [mid=2;name=an@onymous.net;DeviceId=IMEI356211000123243;DeviceType=NokiaE61;SyncCmd=Sync;] sync - Bad ZimbraSync Protocol

com.zimbra.zimbrasync.BinaryCodecException: END_TAG expected

at com.zimbra.zimbrasync.wbxml.BinaryParser.nextText(BinaryParser.java:93)

at com.zimbra.zimbrasync.wbxml.BinaryParser.skipUnknownElement(BinaryParser.java:299)

at com.zimbra.zimbrasync.commands.CollectionSync.parseRequest(CollectionSync.java:482)

at com.zimbra.zimbrasync.commands.Sync.parseRequest(Sync.java:84)

at com.zimbra.zimbrasync.ZimbraSyncServlet.processCommand(ZimbraSyncServlet.java:264)

at com.zimbra.zimbrasync.ZimbraSyncServlet.doPost(ZimbraSyncServlet.java:212)

at com.zimbra.zimbrasync.ZimbraSync$HttpHandler.doPost(ZimbraSync.java:25)

at com.zimbra.cs.extension.ExtensionDispatcherServlet.service(ExtensionDispatcherServlet.java:106)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)

at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463)

at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398)

at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)

at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:243)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

at java.lang.Thread.run(Thread.java:595)

2006-07-27 00:08:40,765 DEBUG [http-443-Processor97] [mid=2;name=an@onymous.net;DeviceId=IMEI356211000123243;DeviceType=NokiaE61;SyncCmd=FolderSync;] sync -

I also don't seem to be able to send mail:
2006-07-27 00:10:18,077 WARN [http-443-Processor96] [mid=2;name=an@onymous.net;DeviceId=IMEI356211000123243;DeviceType=NokiaE61;SyncCmd=SendMail;] sync - SendMail not supported

14319KevinH · Post by **14319KevinH** » Thu Jul 27, 2006 6:24 pm

As Roland's post pointed out you must have 3.2 for the E61 support. You also should make sure your using the latest client from Nokia's website. We don't plan to fix this in a 3.1 build but the GA for 3.2 should be out soon.

Risotto · Post by **Risotto** » Thu Jul 27, 2006 8:50 pm

It's a pitty you won't fix this in 3.1. What are you referring to by saing "should be out soon"? Weeks, months, when it's done?

14319KevinH · Post by **14319KevinH** » Fri Jul 28, 2006 12:23 am

[quote user="Risotto"]It's a pitty you won't fix this in 3.1. What are you referring to by saing "should be out soon"? Weeks, months, when it's done?[/QUOTE]
It's not a trivial bug fix to work around this and it's not critical enough to warrant a specific patch release. The plan for 3.2 GA has been and remains end of summer. I don't think an exact date has been set but your sales rep would be able to alert you to when it's available.