local failure notices every 1 Minutes

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simonTC
Posts: 11
Joined: Sat Sep 13, 2014 12:44 am

local failure notices every 1 Minutes

Post by simonTC »

Hi,
one of my users is getting local failure notices everytime he opens outlook and therefore everytime zco is syncing:
here's an example
this e-mail was generated for technical support purposes.
Sync Type: Delta Sync
Sync Token (before request): 15873
Sync Token (most current): 15873
Store: Zimbra - Herbert
Computer Name: P08
Version: 6.0.5846.5
Error IDs:

id (5) type(folder)
everytime i try to open that id i get an error message that it is not possible to open this id.
and heres one example of the corresponding sync response:





















































































































































































could someone help me get rid of this issue? i really don't know what to do next.

Thanks in advance
Simon
fsiegel
Zimbra Alumni
Zimbra Alumni
Posts: 1334
Joined: Fri Sep 12, 2014 10:16 pm

local failure notices every 1 Minutes

Post by fsiegel »

It looks like the issue is with your Sent folder [id (5) type(folder)]. I might need to see a ZCO log file to see why you're getting this error. I don't know if this is because Outlook is not set up properly, or you have something in the Sent folder that shouldn't be there, etc. Perhaps a ZCO log would help in this case.
You could try deleting this from this folder to see if that would help.
simonTC
Posts: 11
Joined: Sat Sep 13, 2014 12:44 am

local failure notices every 1 Minutes

Post by simonTC »

Hi Frank,
thanks for your suggestion.

I did logging, but i don't know how this error can be solved:


17-06-2010 14:26:21.014 [924]: Zimbra::Store::StoreContextImpl::FixSpecialFolderIDMappings. trying to get the mailbox root.

17-06-2010 14:26:21.014 [924]: Zimbra::Mapi::WrapSetProps. (0000000079068efe7ece604888b484bc94797af422010000) ++++++++++++++++++++++++++++++++

17-06-2010 14:26:21.014 [924]: Zimbra::Mapi::WrapSetProps. (0000000079068efe7ece604888b484bc94797af422010000) interface address: c7b0708

17-06-2010 14:26:21.014 [924]: Zimbra::Mapi::WrapSetProps. (0000000079068efe7ece604888b484bc94797af422010000) PR_DISPLAY_NAME:

17-06-2010 14:26:21.014 [924]: Zimbra::Mapi::WrapSetProps. (0000000079068efe7ece604888b484bc94797af422010000) cannot dump the rest of the folder info due to lack of store pointer

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::StoreContextManager::GetContextFromMap. Found context for store

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::ZimbraMAPIFolder::GetProps. dumping prop values retrived for this folder:

17-06-2010 14:26:21.014 [3060]: UNKNOWN (672d) PT_ERROR MAPI_E_NOT_FOUND

17-06-2010 14:26:21.014 [3060]: ZimbraMAPIFolder::GetProps this(1e958b0) name(Posteingang)

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::ZimbraMAPIFolder::GetProps. (0000000079068efe7ece604888b484bc94797af4c2800000) ++++++++++++++++++++++++++++++++

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::ZimbraMAPIFolder::GetProps. (0000000079068efe7ece604888b484bc94797af4c2800000) interface address: 2974eb8

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::ZimbraMAPIFolder::GetProps. (0000000079068efe7ece604888b484bc94797af4c2800000) PR_DISPLAY_NAME: Posteingang

17-06-2010 14:26:21.014 [924]: Zimbra::Mapi::WrapSetProps. (0000000079068efe7ece604888b484bc94797af422010000) ++++++++++++++++++++++++++++++++

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::ZimbraMAPIFolder::GetProps. (0000000079068efe7ece604888b484bc94797af4c2800000) parent folder name: user root

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::ZimbraMAPIFolder::GetProps. (0000000079068efe7ece604888b484bc94797af4c2800000) store name: Zimbra - Inge

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::ZimbraMAPIFolder::GetProps. (0000000079068efe7ece604888b484bc94797af4c2800000) ++++++++++++++++++++++++++++++++

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::ZimbraMAPIFolder::GetProps. dumping prop tags requested for this folder:

17-06-2010 14:26:21.014 [3060]: Tracing properties...

17-06-2010 14:26:21.014 [3060]: Id(PR_PARENT_ENTRYID) Type(PT_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(PR_ACCESS) Type(PT_LONG)

17-06-2010 14:26:21.014 [3060]: Id(PR_RECORD_KEY) Type(PT_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(PR_STORE_RECORD_KEY) Type(PT_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(PR_MAPPING_SIGNATURE) Type(PT_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(PR_STORE_ENTRYID) Type(PT_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(PR_ENTRYID) Type(PT_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(PR_DEF_MSG_CLASS) Type(PT_UNICODE)

17-06-2010 14:26:21.014 [3060]: Id(PR_DEF_FORM_NAME) Type(PT_UNICODE)

17-06-2010 14:26:21.014 [3060]: Id(PR_DISPLAY_NAME) Type(PT_UNICODE)

17-06-2010 14:26:21.014 [3060]: Id(PR_FOLDER_TYPE) Type(PT_LONG)

17-06-2010 14:26:21.014 [3060]: Id(PR_CONTENT_COUNT) Type(PT_LONG)

17-06-2010 14:26:21.014 [3060]: Id(PR_CONTENT_UNREAD) Type(PT_LONG)

17-06-2010 14:26:21.014 [3060]: Id(PR_SUBFOLDERS) Type(PT_BOOLEAN)

17-06-2010 14:26:21.014 [3060]: Id(PR_CONTAINER_CLASS) Type(PT_UNICODE)

17-06-2010 14:26:21.014 [3060]: Id(PR_DEFAULT_VIEW_ENTRYID) Type(PT_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(PR_IPM_APPOINTMENT_ENTRYID) Type(PT_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(PR_IPM_CONTACT_ENTRYID) Type(PT_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(PR_IPM_JOURNAL_ENTRYID) Type(PT_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(PR_IPM_NOTE_ENTRYID) Type(PT_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(PR_IPM_TASK_ENTRYID) Type(PT_BINARY)

17-06-2010 14:26:21.014 [924]: FileMapper::Put: Trying to add mapping lPstID = 290, ZimbraID = 11

17-06-2010 14:26:21.014 [3060]: Id(PR_REMINDERS_ONLINE_ENTRYID) Type(PT_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(PR_REMINDERS_OFFLINE_ENTRYID) Type(PT_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(PR_IPM_DRAFTS_ENTRYID) Type(PT_BINARY)

17-06-2010 14:26:21.014 [924]: FileMapper::Put: Mapping lPstID = 290, ZimbraID = 11 successfully added

17-06-2010 14:26:21.014 [924]: Zimbra::Store::StoreContextImpl::FixSpecialFolderIDMappings. unsupported special folder.

17-06-2010 14:26:21.014 [924]: Zimbra::Store::StoreContextImpl::FixSpecialFolderIDMappings. no folder object to process.

17-06-2010 14:26:21.014 [924]: Zimbra::Store::StoreContextImpl::FixSpecialFolderIDMappings. unsupported special folder.

17-06-2010 14:26:21.014 [924]: Zimbra::Store::StoreContextImpl::FixSpecialFolderIDMappings. no folder object to process.

17-06-2010 14:26:21.014 [924]: Zimbra::Store::StoreContextImpl::FixSpecialFolderIDMappings. unsupported special folder.

17-06-2010 14:26:21.014 [924]: Zimbra::Store::StoreContextImpl::FixSpecialFolderIDMappings. no folder object to process.

17-06-2010 14:26:21.014 [924]: Zimbra::Store::StoreContextImpl::FixSpecialFolderIDMappings. trying to get the tasks folder.

17-06-2010 14:26:21.014 [3060]: Id(PR_OUTLOOK_2003_ENTRYIDS) Type(PT_MV_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(UNKNOWN (36de)) Type(PT_LONG)

17-06-2010 14:26:21.014 [3060]: Id(PR_FOLDER_WEBVIEWINFO) Type(PT_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(PR_FOLDER_XVIEWINFO_E) Type(PT_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(PR_FOLDER_VIEWS_ONLY) Type(PT_LONG)

17-06-2010 14:26:21.014 [3060]: Id(PR_FREEBUSY_ENTRYIDS) Type(PT_MV_BINARY)

17-06-2010 14:26:21.014 [3060]: Id(UNKNOWN (36eb)) Type(PT_BINARY)

17-06-2010 14:26:21.014 [924]: Zimbra::Mapi::WrapSetProps. (0000000079068efe7ece604888b484bc94797af4a2820000) ++++++++++++++++++++++++++++++++

17-06-2010 14:26:21.014 [924]: Zimbra::Mapi::WrapSetProps. (0000000079068efe7ece604888b484bc94797af4a2820000) interface address: 2978a20

17-06-2010 14:26:21.014 [924]: Zimbra::Mapi::WrapSetProps. (0000000079068efe7ece604888b484bc94797af4a2820000) container class: IPF.Task

17-06-2010 14:26:21.014 [924]: Zimbra::Mapi::WrapSetProps. (0000000079068efe7ece604888b484bc94797af4a2820000) PR_DISPLAY_NAME: Aufgaben

17-06-2010 14:26:21.014 [924]: Zimbra::Mapi::WrapSetProps. (0000000079068efe7ece604888b484bc94797af4a2820000) cannot dump the rest of the folder info due to lack of store pointer

17-06-2010 14:26:21.014 [924]: Zimbra::Mapi::WrapSetProps. (0000000079068efe7ece604888b484bc94797af4a2820000) ++++++++++++++++++++++++++++++++

17-06-2010 14:26:21.014 [3060]: In Zimbra::Store::StoreContextManager::GetContextForStore

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::ZimbraMsgStore::GetProps.

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::ZimbraMsgStore::GetProps. ++++++++++++++++++++++++++++++++

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::ZimbraMsgStore::GetProps. interface address: 2971e90

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::ZimbraMsgStore::GetProps. store name: Zimbra - Inge

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::ZimbraMsgStore::GetProps. ++++++++++++++++++++++++++++++++

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::ZimbraMsgStore::GetProps. dumping prop tags requested for this store:

17-06-2010 14:26:21.014 [3060]: Tracing properties...

17-06-2010 14:26:21.014 [3060]: Id(PR_ENTRYID) Type(PT_BINARY)

17-06-2010 14:26:21.014 [3060]: In Zimbra::Store::StoreContextManager::GetContextForStore

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::StoreContextManager::GetContextFromMap. Found context for store

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::ZimbraMsgStore::GetProps. dumping prop values retrieved for this store:

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

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::StoreContextManager::GetContextFromMap. Found context for store

17-06-2010 14:26:21.014 [3060]: Zimbra::Store::ZimbraMAPIFolder::GetProps. dumping prop values retrived for this folder:

17-06-2010 14:26:21.014 [3060]: PR_PARENT_ENTRYID PT_BINARY 24;0000000079068EFE7ECE604888B484BC94797AF462800000

17-06-2010 14:26:21.014 [3060]: PR_ACCESS PT_LONG x3f or 63

17-06-2010 14:26:21.014 [3060]: PR_RECORD_KEY PT_BINARY 4;C2800000

17-06-2010 14:26:21.014 [3060]: PR_STORE_RECORD_KEY PT_BINARY 16;79068EFE7ECE604888B484BC94797AF4

17-06-2010 14:26:21.014 [3060]: PR_MAPPING_SIGNATURE PT_BINARY 16;79068EFE7ECE604888B484BC94797AF4

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

17-06-2010 14:26:21.014 [3060]: PR_ENTRYID PT_BINARY 24;0000000079068EFE7ECE604888B484BC94797AF4C2800000

17-06-2010 14:26:21.014 [3060]: PR_DEF_MSG_CLASS PT_ERROR MAPI_E_NOT_FOUND

17-06-2010 14:26:21.014 [3060]: PR_DEF_FORM_NAME PT_ERROR MAPI_E_NOT_FOUND

17-06-2010 14:26:21.014 [3060]: PR_DISPLAY_NAME PT_UNICODE Posteingang

17-06-2010 14:26:21.014 [3060]: PR_FOLDER_TYPE PT_LONG x1 or 1

17-06-2010 14:26:21.014 [3060]: PR_CONTENT_COUNT PT_LONG x2bd or 701

17-06-2010 14:26:21.014 [3060]: PR_CONTENT_UNREAD PT_LONG x25c or 604

17-06-2010 14:26:21.014 [924]: FileMapper::Put: Trying to add mapping lPstID = 33442, ZimbraID = 15

17-06-2010 14:26:21.014 [3060]: PR_SUBFOLDERS PT_BOOLEAN False

17-06-2010 14:26:21.014 [3060]: PR_CONTAINER_CLASS PT_ERROR MAPI_E_NOT_FOUND

17-06-2010 14:26:21.014 [3060]: PR_DEFAULT_VIEW_ENTRYID PT_ERROR MAPI_E_NOT_FOUND

17-06-2010 14:26:21.014 [924]: FileMapper::Put: Mapping lPstID = 33442, ZimbraID = 15 successfully added

17-06-2010 14:26:21.030 [924]: Zimbra::Mapi::IdMapper::Get: !!!!!!!!!!!!!!!!!!!!!! WRONG OBJECT OPENED (ID ZimbraID = 5, OUT ZimbraID=843, OUT PSTId=33026) !!!!!!!!!!!!!!!!!!!!!!

17-06-2010 14:26:21.030 [924]: Zimbra::Mapi::IdMapper::Get: !!!!!!!!!!!!!!!!!!!!!! OBTAINING THIS OBJECT IS DENIED !!!!!!!!!!!!!!!!

17-06-2010 14:26:21.030 [924]: Zimbra::Sync::SaxHandlers::DeltaSyncServerChangesSAXHandler::StartFolder. MAJOR PROBLEM!!! special folder might not be in the ID Mapper even after an attempt to fix this problem.

17-06-2010 14:26:21.030 [924]: SyncSAXHandler::startElement() - processed item type: folder item id: 5

17-06-2010 14:26:21.030 [924]: SyncSAXHandler::startElement() - error processing item type: folder item id: 5)

17-06-2010 14:26:21.030 [924]: Zimbra::Sync::SaxHandlers::SyncSAXHandler::WriteSoapToTempFile. No Req RPC -- local failure tempfile not written

17-06-2010 14:26:21.030 [924]: Zimbra::Sync::SaxHandlers::SyncSAXHandler::WriteSoapToTempFile. No Rsp RPC -- local failure tempfile not written

17-06-2010 14:26:21.030 [924]: Zimbra::Sync::SaxHandlers::SyncSAXHandler::WriteSoapToTempFile. No Mim RPC -- local failure tempfile not written

17-06-2010 14:26:21.030 [924]: INFO: Zimbra::Sync::Synchronizer::ProcessDeltaSyncResponse - Parsing item count end

17-06-2010 14:26:21.030 [924]: Zimbra::Sync::Synchronizer::ProcessDeltaSyncResponse. the item count failed, hr: 80004005

17-06-2010 14:26:21.030 [924]: Synchronizer::ProcessDeltaSyncResponse - Total Items for downloading: 114

17-06-2010 14:26:21.030 [924]: TRACING => Zimbra::Rpc::UserSession::GetInstance

17-06-2010 14:26:21.030 [924]: DEBUG: Zimbra::Rpc::UserSession::GetInstance - get a user session (0x1e879a0)

17-06-2010 14:26:21.030 [924]: In Zimbra::Store::StoreContextManager::GetContextForStore

17-06-2010 14:26:21.030 [924]: Zimbra::Store::StoreContextManager::GetContextFromMap. Found context for store

17-06-2010 14:26:21.030 [924]: DEBUG: Zimbra::Rpc::UserSession::GetSupportObject - m_pMapiSup = 0x00f32ba8

17-06-2010 14:26:21.030 [3060]: PR_IPM_APPOINTMENT_ENTRYID PT_BINARY 24;0000000079068EFE7ECE604888B484BC94797AF422820000

17-06-2010 14:26:21.030 [3060]: PR_IPM_CONTACT_ENTRYID PT_BINARY 24;0000000079068EFE7ECE604888B484BC94797AF442820000

17-06-2010 14:26:21.030 [3060]: PR_IPM_JOURNAL_ENTRYID PT_BINARY 24;0000000079068EFE7ECE604888B484BC94797AF462820000

17-06-2010 14:26:21.030 [3060]: PR_IPM_NOTE_ENTRYID PT_BINARY 24;0000000079068EFE7ECE604888B484BC94797AF482820000

17-06-2010 14:26:21.030 [3060]: PR_IPM_TASK_ENTRYID PT_BINARY 24;0000000079068EFE7ECE604888B484BC94797AF4A2820000

17-06-2010 14:26:21.030 [3060]: PR_REMINDERS_ONLINE_ENTRYID PT_BINARY 24;0000000079068EFE7ECE604888B484BC94797AF423000800

17-06-2010 14:26:21.030 [3060]: PR_REMINDERS_OFFLINE_ENTRYID PT_ERROR MAPI_E_NOT_FOUND

17-06-2010 14:26:21.030 [3060]: PR_IPM_DRAFTS_ENTRYID PT_BINARY 24;0000000079068EFE7ECE604888B484BC94797AF4C2820000

17-06-2010 14:26:21.030 [3060]: PR_OUTLOOK_2003_ENTRYIDS PT_MV_BINARY 6:(24;0000000079068EFE7ECE604888B484BC94797AF4A2810000) (24;0000000079068EFE7ECE604888B484BC94797AF462810000) (24;0000000079068EFE7ECE604888B484BC94797AF4C2810000) (24;0000000079068EFE7ECE604888B484BC94797AF4E2810000) (24;0000000079068EFE7ECE604888B484BC94797AF402820000) (4;7F052502) ;
--SNIP--
17-06-2010 14:26:21.077 [3060]: ZimbraMAPIFolder::GetProps this(1e958b0) name(Posteingang)

17-06-2010 14:26:21.077 [924]: Zimbra::Mapi::IdMapper::Get: !!!!!!!!!!!!!!!!!!!!!! WRONG OBJECT OPENED (ID ZimbraID = 5, OUT ZimbraID=843, OUT PSTId=33026) !!!!!!!!!!!!!!!!!!!!!!

17-06-2010 14:26:21.077 [924]: Zimbra::Mapi::IdMapper::Get: !!!!!!!!!!!!!!!!!!!!!! OBTAINING THIS OBJECT IS DENIED !!!!!!!!!!!!!!!!

17-06-2010 14:26:21.077 [924]: Zimbra::Store::StoreContextImpl::FixSpecialFolderIDMappings.

17-06-2010 14:26:21.077 [924]: Zimbra::Store::StoreContextImpl::FixSpecialFolderIDMappings. trying to get the user root.

17-06-2010 14:26:21.077 [924]: Zimbra::Mapi::WrapSetProps. (0000000079068efe7ece604888b484bc94797af462800000) ++++++++++++++++++++++++++++++++

17-06-2010 14:26:21.077 [924]: Zimbra::Mapi::WrapSetProps. (0000000079068efe7ece604888b484bc94797af462800000) interface address: 29791d8

17-06-2010 14:26:21.077 [924]: Zimbra::Mapi::WrapSetProps. (0000000079068efe7ece604888b484bc94797af462800000) PR_DISPLAY_NAME: user root

17-06-2010 14:26:21.077 [924]: Zimbra::Mapi::WrapSetProps. (0000000079068efe7ece604888b484bc94797af462800000) cannot dump the rest of the folder info due to lack of store pointer

17-06-2010 14:26:21.077 [924]: Zimbra::Mapi::WrapSetProps. (0000000079068efe7ece604888b484bc94797af462800000) ++++++++++++++++++++++++++++++++

17-06-2010 14:26:21.077 [3060]: Zimbra::Store::ZimbraMAPIFolder::GetProps. (0000000079068efe7ece604888b484bc94797af4c2800000) ++++++++++++++++++++++++++++++++

17-06-2010 14:26:21.077 [3060]: Zimbra::Store::ZimbraMAPIFolder::GetProps. (0000000079068efe7ece604888b484bc94797af4c2800000) interface address: 2974eb8

17-06-2010 14:26:21.077 [3060]: Zimbra::Store::ZimbraMAPIFolder::GetProps. (0000000079068efe7ece604888b484bc94797af4c2800000) PR_DISPLAY_NAME: Posteingang

17-06-2010 14:26:21.077 [3060]: Zimbra::Store::ZimbraMAPIFolder::GetProps. (0000000079068efe7ece604888b484bc94797af4c2800000) parent folder name: user root

17-06-2010 14:26:21.077 [3060]: Zimbra::Store::ZimbraMAPIFolder::GetProps. (0000000079068efe7ece604888b484bc94797af4c2800000) store name: Zimbra - Inge

17-06-2010 14:26:21.077 [3060]: Zimbra::Store::ZimbraMAPIFolder::GetProps. (0000000079068efe7ece604888b484bc94797af4c2800000) ++++++++++++++++++++++++++++++++

17-06-2010 14:26:21.077 [3060]: Zimbra::Store::ZimbraMAPIFolder::GetProps. dumping prop tags requested for this folder:

17-06-2010 14:26:21.077 [3060]: Tracing properties...

17-06-2010 14:26:21.077 [3060]: Id(UNKNOWN (672d)) Type(PT_LONG)

17-06-2010 14:26:21.077 [3060]: In Zimbra::Store::StoreContextManager::GetContextForStore

17-06-2010 14:26:21.077 [3060]: Zimbra::Store::ZimbraMsgStore::GetProps.
Would a re-sync (with a new profile) fix this issue?

Regards

Simon
fsiegel
Zimbra Alumni
Zimbra Alumni
Posts: 1334
Joined: Fri Sep 12, 2014 10:16 pm

local failure notices every 1 Minutes

Post by fsiegel »

I would first try closing Outlook and deleting the .idm folder. This is the ID Mapper folder which is in the same place as the .zdb, probably Documents and Settings\Local SettingsApplication DataMicrosoftOutlook. It has the same name as the .zdb, but with the .idm extension.
Then restart Outlook. This file will be rebuilt. I don't know if it will help -- it might. Somehow, it doesn't know about special folders like Sent, etc. If that doesn't help, you may have to re-install Outlook for this user.
simonTC
Posts: 11
Joined: Sat Sep 13, 2014 12:44 am

local failure notices every 1 Minutes

Post by simonTC »

what a pity, that didn't help.
now i deleted the whole mail pfrofile on the client side to re-sync the whole profile from the beginning. Until yet everything looks fine now, but it hasn't finished yet.
I will leave a comment wheter this would solve the prob or not.

Thanks by the way for answering so fast.
Regards

simon
fsiegel
Zimbra Alumni
Zimbra Alumni
Posts: 1334
Joined: Fri Sep 12, 2014 10:16 pm

local failure notices every 1 Minutes

Post by fsiegel »

I hope this helps; it's very possible it will. I always like to try other alternatives before having to create a new profile. But sometimes, that's the only choice. I hope that will solve it -- otherwise I think you might have to uninstall and reinstall Outlook.
CMarcel
Posts: 1
Joined: Fri Nov 06, 2015 10:41 pm

local failure notices every 1 Minutes

Post by CMarcel »

No meu caso, eu renomeie o arquivo de nome "Outlook.idm", localizado no diretório "C:Users estAppDataLocalMicrosoftOutlook".

Depois abri o outlook, e as mensagens de erros acabaram. Obrigado pelo ajuda!
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