Error Zimbra connector while installing on Office 2016

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maurigno1986
Posts: 2
Joined: Mon Oct 16, 2017 2:44 pm

Error Zimbra connector while installing on Office 2016

Post by maurigno1986 »

Good morning,

i have a problem while installing zimbra outlook connector on a new PC with Windows 10 and Office 2016 Home and Business.

here you are the details:

- Microsoft Office Home and Business 2016 - Version: 1708 build: 8431.2107
- Windows 10 Professional 64 Bit.
- Zimbra Connector Version: 8.7.10.1711_x86

The error is: "editions ready to use outlook are not supported by the connector" i translated from google.

original error in italian: "le edizioni pronte all'uso di Outlook non sono supportate da Connector.

thank you for the support.

Mauro
maurigno1986
Posts: 2
Joined: Mon Oct 16, 2017 2:44 pm

Re: Error Zimbra connector while installing on Office 2016

Post by maurigno1986 »

Good morning, I did the following tests.

- format the asus notebook with restore partition, installed office home & Business 2016, and tried to install the zimbra connector but without success.

- format the asus notebook and installed windows 10 from microsoft iso, installed office Home & Business 2016 and connector, now it works

i think that asus preinstalled image have samething wrong.
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