Mime to MAPI Conversion Issues

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patrickwilson82
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Joined: Tue Mar 13, 2018 5:37 pm

Mime to MAPI Conversion Issues

Postby patrickwilson82 » Tue Feb 26, 2019 4:54 pm

Can anyone tell me what this means? Thanks.

Subject: Local Failure Notice
Importance: High

This e-mail was generated for technical support purposes.

Sync Type: Delta Sync
Sync Token (before request): 519690
Sync Token (most current): 519697
Store: Zimbra - John Doe
Computer Name: DELL-XXX-XX
ZCO Version: 8.7.10.1711
Server Version: 8.7.11_GA_3775
MIME to MAPI conversion issues:
Warning 0. id:166975 type:message. Conversion returned partial completion.
hr:263808 Body of this item may be corrupted.


phoenix
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Re: Mime to MAPI Conversion Issues

Postby phoenix » Tue Feb 26, 2019 4:59 pm

I would guess this is the important piece of that information:
patrickwilson82 wrote:This e-mail was generated for technical support purposes.
I'd suggest you file a support case.
Regards

Bill

Rspamd: A high performance spamassassin replacement

If you'd like to see this implemented in a future version of ZCS then please vote on Bugzilla entries 97706 & 108168
patrickwilson82
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Posts: 60
Joined: Tue Mar 13, 2018 5:37 pm

Re: Mime to MAPI Conversion Issues

Postby patrickwilson82 » Wed Feb 27, 2019 8:33 pm

I opened the ticket and support had me reset the user's Sync Token back to a number before the request that was indicated in the email. I believe that may have fixed it. Hopefully I can confirm with the user when he returns tomorrow.

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