Zimbra 7.1.1. and BESX 5.0.3 Issues
Posted: Wed Dec 14, 2011 7:35 am
I have installed BESX 5.0.3 and ZCB 7.1.1.140
I can't activate any device.
Gal sync is ok and I can create users but when I try the enterprise activation the mail with the dat file remain in the user account.
In the magt log file I find the following errors
0x17CC} Retry start for user: xxxx@teatroregio.torino.it
{0x17CC} Starting handheld for xxxxxx
{0x17CC} MAPIMailbox::MAPIMailbox ServerDN=/o=mail.teatroregio.torino.it/ou=First Administrative Group/cn=Configuration/cn=Servers/cn=mail.teatroregio.torino.it/cn=Microsoft Private MDB, MailboxDN=xxxx@teatroregio.torino.it
{0x17CC} MailboxManager::GetMailboxSession - Using MAPI profile 'BlackBerryServer'
{0x17CC} {xxxxx@teatroregio.torino.it} MAPIMailbox::MAPIMailbox - OpenMsgStore (0x80040107) failed, MailboxDN=xxxx@teatroregio.torino.it, ServerDN=/o=mail.teatroregio.torino.it/ou=First Administrative Group/cn=Configuration/cn=Servers/cn=mail.teatroregio.torino.it/cn=Microsoft Private MDB
{0x17CC} {xxxxx@teatroregio.torino.it} MAPIMailbox::~MAPIMailbox - Exception handled
{0x17CC} MailboxManager::CloseMailboxSession - closing session
User xxxxx not started
{0x17CC} 1 user(s) failed to initialize
If I stop the controller service and connect with outlook I can see the mails.
If I erase the data file of the user involved and restart BES services at first I find in the MAGT log:
{0x17D4} Starting handheld for xxxxxxx
{0x17D4} MAPIMailbox::MAPIMailbox ServerDN=/o=mail.teatroregio.torino.it/ou=First Administrative Group/cn=Configuration/cn=Servers/cn=mail.teatroregio.torino.it/cn=Microsoft Private MDB, MailboxDN=xxxx@teatroregio.torino.it
{0x17D4} MailboxManager::GetMailboxSession - Using MAPI profile 'BlackBerryServer'
{0x17CC} Sending REPORT_HEALTH_SCORE command to Dispatcher, Health=0x000000000000150F, Mask=0x000000000200150F, Users=0, Servers=0
{0x17D4} {xxxx@teatroregio.torino.it} MAPIMailbox::MAPIMailbox - Mailbox opened on session 0x03F322E8 (MAIL.TEATROREGIO.TORINO.IT)
{0x17D4} {xxxxx@teatroregio.torino.it} MAPIMailbox::SetRefIdSearchCriteria - creating search folder
{0x17D4} {xxxxx@teatroregio.torino.it} MAPIMailbox::SetMsgOnDeviceSearchCriteria - creating search folder
{0x17D4} PMDatabase::OpenNamedFolder: opening existing folder 'BlackBerryHandheldInfo'
{0x17D4} PMDatabase::OpenNamedFolder: opened an existing folder 'BlackBerryHandheldInfo'
{0x17D4} Pager::OpenClientDatabase: invalid number of messages in client folder , num msg = 0
{0x17D4} OpenDatabase() failed for xxxxxxx
{0x17D4} User xxxxxx not started
and then next tries I can find the same error reported above (OpenMsgStore (0x80040107) failed).
Thanks
Glauco Marini
I can't activate any device.
Gal sync is ok and I can create users but when I try the enterprise activation the mail with the dat file remain in the user account.
In the magt log file I find the following errors
0x17CC} Retry start for user: xxxx@teatroregio.torino.it
{0x17CC} Starting handheld for xxxxxx
{0x17CC} MAPIMailbox::MAPIMailbox ServerDN=/o=mail.teatroregio.torino.it/ou=First Administrative Group/cn=Configuration/cn=Servers/cn=mail.teatroregio.torino.it/cn=Microsoft Private MDB, MailboxDN=xxxx@teatroregio.torino.it
{0x17CC} MailboxManager::GetMailboxSession - Using MAPI profile 'BlackBerryServer'
{0x17CC} {xxxxx@teatroregio.torino.it} MAPIMailbox::MAPIMailbox - OpenMsgStore (0x80040107) failed, MailboxDN=xxxx@teatroregio.torino.it, ServerDN=/o=mail.teatroregio.torino.it/ou=First Administrative Group/cn=Configuration/cn=Servers/cn=mail.teatroregio.torino.it/cn=Microsoft Private MDB
{0x17CC} {xxxxx@teatroregio.torino.it} MAPIMailbox::~MAPIMailbox - Exception handled
{0x17CC} MailboxManager::CloseMailboxSession - closing session
User xxxxx not started
{0x17CC} 1 user(s) failed to initialize
If I stop the controller service and connect with outlook I can see the mails.
If I erase the data file of the user involved and restart BES services at first I find in the MAGT log:
{0x17D4} Starting handheld for xxxxxxx
{0x17D4} MAPIMailbox::MAPIMailbox ServerDN=/o=mail.teatroregio.torino.it/ou=First Administrative Group/cn=Configuration/cn=Servers/cn=mail.teatroregio.torino.it/cn=Microsoft Private MDB, MailboxDN=xxxx@teatroregio.torino.it
{0x17D4} MailboxManager::GetMailboxSession - Using MAPI profile 'BlackBerryServer'
{0x17CC} Sending REPORT_HEALTH_SCORE command to Dispatcher, Health=0x000000000000150F, Mask=0x000000000200150F, Users=0, Servers=0
{0x17D4} {xxxx@teatroregio.torino.it} MAPIMailbox::MAPIMailbox - Mailbox opened on session 0x03F322E8 (MAIL.TEATROREGIO.TORINO.IT)
{0x17D4} {xxxxx@teatroregio.torino.it} MAPIMailbox::SetRefIdSearchCriteria - creating search folder
{0x17D4} {xxxxx@teatroregio.torino.it} MAPIMailbox::SetMsgOnDeviceSearchCriteria - creating search folder
{0x17D4} PMDatabase::OpenNamedFolder: opening existing folder 'BlackBerryHandheldInfo'
{0x17D4} PMDatabase::OpenNamedFolder: opened an existing folder 'BlackBerryHandheldInfo'
{0x17D4} Pager::OpenClientDatabase: invalid number of messages in client folder , num msg = 0
{0x17D4} OpenDatabase() failed for xxxxxxx
{0x17D4} User xxxxxx not started
and then next tries I can find the same error reported above (OpenMsgStore (0x80040107) failed).
Thanks
Glauco Marini