Still Handled by Desktop with PIN
Posted: Wed Jul 18, 2012 7:30 am
I AM HAVING TROUBLE ACTIVATING AN ACCOUNT AFTER REMOVING / ADDING TO A NEWLY INSTALLED BESX. ENTREPRISE ACTIVATION TIMES OUT WITH CONNECTING TO SERVER ON THE DEVICE. I HAVE THE DREADED "STILL HANDLED BY DESKTOP" IN THE MAGT LOG BUT
I ONLY GET THIS FOR THIS VERY USER, OTHER ACCOUNTS ACTIVATE FINE
AFTER THE ACTIVATION ATTEMPT THE DEVICE ID IS DISPALYED CORRECTLY ON THE BESX ADMIN INTERFACE AND
I ALSO GET PMDATABASE::OPENNAMEDFOLDER: OPENING EXISTING FOLDER 'BLACKBERRYHANDHELDINFO' IN THE MAGT LOG.
I HAVE BEEN TOLD TO DELETE THE HIDDEN FOLDER 'BLACKBERRYHANDHELDINFO' FROM THE USER ACCOUNT WITH MFCMAPI. HOW DO I DO THAT? I INSTALLED THE PROGRAM ON THE BESX SERVER BUT IT BROWSES THE BESADMIN ACCOUNT (THE ONE SPECIFIED IN BLACKBERRYSERVER_MAILSTOREPROFIE) AND I CAN'T SEEM TO FIND A WAY TO INSTRUCT MFCMAPI TO OPEN A SYNCED USER PROFILE. PLEASE ADVISE.
I ONLY GET THIS FOR THIS VERY USER, OTHER ACCOUNTS ACTIVATE FINE
AFTER THE ACTIVATION ATTEMPT THE DEVICE ID IS DISPALYED CORRECTLY ON THE BESX ADMIN INTERFACE AND
I ALSO GET PMDATABASE::OPENNAMEDFOLDER: OPENING EXISTING FOLDER 'BLACKBERRYHANDHELDINFO' IN THE MAGT LOG.
I HAVE BEEN TOLD TO DELETE THE HIDDEN FOLDER 'BLACKBERRYHANDHELDINFO' FROM THE USER ACCOUNT WITH MFCMAPI. HOW DO I DO THAT? I INSTALLED THE PROGRAM ON THE BESX SERVER BUT IT BROWSES THE BESADMIN ACCOUNT (THE ONE SPECIFIED IN BLACKBERRYSERVER_MAILSTOREPROFIE) AND I CAN'T SEEM TO FIND A WAY TO INSTRUCT MFCMAPI TO OPEN A SYNCED USER PROFILE. PLEASE ADVISE.