removing messages into webgui do not delete them on bb

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maumar
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removing messages into webgui do not delete them on bb

Post by maumar »

Very simple question:

if i delete a mail message on bb, the message is deleted on zimbra webgui, but if i remove a message into webgui, the mail still is listed on bb, even if i remove it from webgui trash.

What am i doing wrong?

zcs is 6.0.8
xeon
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removing messages into webgui do not delete them on bb

Post by xeon »

Have you tried "Reconcile Now" on the Blackberry device? For me, sometimes it takes a few minutes to automatically update or if a new mail arrives it will update. This was true with Exchange and BES as well. If this is not the problem, look through your log files for any errors.
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