Gmail response to a zimbra appointment invitation does nothing.
Posted: Tue May 09, 2017 8:16 am
Hello,
I have an existing Zimbra 8.6 server on which users have historically not used the calendar function.
I have one user who wants to interact with external parties and create appointments in their zimbra calendar to keep track of meetings.
When we send an appointment invitation to an Exchange or Office 365 external user, they receive an email with a Accept / Decline button. If they choose Accept, the zimbra user receives an email notifying them and the zimbra calendar entry is updated to indicate that the external Exchange or Office 365 user will be attending.
If we sent the same appointment to a Gmail user, the gmail user receives and email and clicks Yes, Maybe, No. If they click on Yes, it adds the calendar entry to their Google calendar, but does not generate an email and the zimbra calendar entry is not updated as to whether that external invitee is attending.
Is this a configuration issue or known problem?
Thanks,
David
I have an existing Zimbra 8.6 server on which users have historically not used the calendar function.
I have one user who wants to interact with external parties and create appointments in their zimbra calendar to keep track of meetings.
When we send an appointment invitation to an Exchange or Office 365 external user, they receive an email with a Accept / Decline button. If they choose Accept, the zimbra user receives an email notifying them and the zimbra calendar entry is updated to indicate that the external Exchange or Office 365 user will be attending.
If we sent the same appointment to a Gmail user, the gmail user receives and email and clicks Yes, Maybe, No. If they click on Yes, it adds the calendar entry to their Google calendar, but does not generate an email and the zimbra calendar entry is not updated as to whether that external invitee is attending.
Is this a configuration issue or known problem?
Thanks,
David