failed initial sync on .53

General discussion about Zimbra Desktop.
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gpdude
Posts: 1
Joined: Fri Sep 12, 2014 11:19 pm

failed initial sync on .53

Post by gpdude »

Hi,
I've been using zimbra through a service provider for a couple weeks. I am now trying to get the desktop up on main linux desktop (too many computers...)
The installation appears to work correctly, I put in my account and password and it passes the test. Then when it tries to sync for the first time I get this in maillog:


2008-01-25 09:43:52,908 DEBUG [Timer-Offline-Main] [] offline - delta: updated folder (2): Inbox

2008-01-25 09:43:53,063 ERROR [Timer-Offline-Main] [] offline - failed to sync account jerry.scharf@greenpyro.com

com.zimbra.common.service.ServiceException: resource unreachable: Internal Server Error

at com.zimbra.common.service.ServiceException.RESOURCE_UNREACHABLE(ServiceException.java:197)

at com.zimbra.cs.service.UserServlet.getRemoteResourceInternal(UserServlet.java:1076)

at com.zimbra.cs.service.UserServlet.getRemoteResource(UserServlet.java:1052)

at com.zimbra.cs.mailbox.InitialSync.syncMessage(InitialSync.java:817)

at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:317)

at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:233)

at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:283)

at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:261)

at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:272)

at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:155)

at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:142)

at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.sync(OfflineMailboxManager.java:126)

at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.run(OfflineMailboxManager.java:98)

at java.util.TimerThread.mainLoop(Unknown Source)

at java.util.TimerThread.run(Unknown Source)
Just for grins, i tried deleting the entire install and then reinstalling. I still had the same problem.
I looked in the forum and didn't see anything that looked like this, so I am posting a new thread. If this is a RTFM, please point me in the right direction.
thanks,

jerry
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