When I installed Zimbra Desktop (IMAPing to Exchange 2003) I deleted the Exchange public folders from Desktop. However, I get hundreds of error messages everyday telling me that I don't have permission to delete shared folders. So I need to either bring back the folder icons so I can set them to not sync, or otherwise tell Zimbra to strop trying to delete them.
How do I do this?
How to I cleanup error messages
How to I cleanup error messages
Can you show us one such error message ?
[quote user="COD"]When I installed Zimbra Desktop (IMAPing to Exchange 2003) I deleted the Exchange public folders from Desktop. However, I get hundreds of error messages everyday telling me that I don't have permission to delete shared folders. So I need to either bring back the folder icons so I can set them to not sync, or otherwise tell Zimbra to strop trying to delete them.
How do I do this?[/QUOTE]
[quote user="COD"]When I installed Zimbra Desktop (IMAPing to Exchange 2003) I deleted the Exchange public folders from Desktop. However, I get hundreds of error messages everyday telling me that I don't have permission to delete shared folders. So I need to either bring back the folder icons so I can set them to not sync, or otherwise tell Zimbra to strop trying to delete them.
How do I do this?[/QUOTE]
How to I cleanup error messages
jmhe:
how to remedy the errors i get like this:
-->
2009-05-29 13:45:00,406 DEBUG [mid=2] [] datasource - Local folder '/Trash/Sent Items' was deleted
2009-05-29 13:45:00,407 INFO [mid=2] [] datasource - Remote folder 'Trash/Sent Items': deleting folder
2009-05-29 13:45:14,084 ERROR [mid=2] [] datasource - Unable to delete remote folder
com.zimbra.cs.mailclient.CommandFailedException: DELETE failed: The specified mailbox is a pre-defined mailbox and cannot be deleted.
at com.zimbra.cs.mailclient.imap.ImapRequest.failed(ImapRequest.java:186)
at com.zimbra.cs.mailclient.imap.ImapRequest.failed(ImapRequest.java:182)
at com.zimbra.cs.mailclient.imap.ImapRequest.checkStatus(ImapRequest.java:96)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:82)
at com.zimbra.cs.mailclient.imap.ImapConnection.delete(ImapConnection.java:196)
at com.zimbra.cs.datasource.RemoteFolder.delete(RemoteFolder.java:74)
at com.zimbra.cs.datasource.ImapFolderSync.deleteRemoteFolder(ImapFolderSync.java:463)
at com.zimbra.cs.datasource.ImapFolderSync.checkTrackedFolder(ImapFolderSync.java:448)
at com.zimbra.cs.datasource.ImapFolderSync.syncFolder(ImapFolderSync.java:123)
at com.zimbra.cs.datasource.ImapSync.syncRemoteFolders(ImapSync.java:216)
at com.zimbra.cs.datasource.ImapSync.syncFolders(ImapSync.java:193)
at com.zimbra.cs.datasource.ImapSync.importData(ImapSync.java:152)
at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:88)
at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:154)
at com.zimbra.cs.mailbox.LocalMailbox.importData(LocalMailbox.java:417)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDataSources(LocalMailbox.java:389)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailbox.java:431)
at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(LocalMailbox.java:361)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:437)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
how to remedy the errors i get like this:
-->
2009-05-29 13:45:00,406 DEBUG [mid=2] [] datasource - Local folder '/Trash/Sent Items' was deleted
2009-05-29 13:45:00,407 INFO [mid=2] [] datasource - Remote folder 'Trash/Sent Items': deleting folder
2009-05-29 13:45:14,084 ERROR [mid=2] [] datasource - Unable to delete remote folder
com.zimbra.cs.mailclient.CommandFailedException: DELETE failed: The specified mailbox is a pre-defined mailbox and cannot be deleted.
at com.zimbra.cs.mailclient.imap.ImapRequest.failed(ImapRequest.java:186)
at com.zimbra.cs.mailclient.imap.ImapRequest.failed(ImapRequest.java:182)
at com.zimbra.cs.mailclient.imap.ImapRequest.checkStatus(ImapRequest.java:96)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:82)
at com.zimbra.cs.mailclient.imap.ImapConnection.delete(ImapConnection.java:196)
at com.zimbra.cs.datasource.RemoteFolder.delete(RemoteFolder.java:74)
at com.zimbra.cs.datasource.ImapFolderSync.deleteRemoteFolder(ImapFolderSync.java:463)
at com.zimbra.cs.datasource.ImapFolderSync.checkTrackedFolder(ImapFolderSync.java:448)
at com.zimbra.cs.datasource.ImapFolderSync.syncFolder(ImapFolderSync.java:123)
at com.zimbra.cs.datasource.ImapSync.syncRemoteFolders(ImapSync.java:216)
at com.zimbra.cs.datasource.ImapSync.syncFolders(ImapSync.java:193)
at com.zimbra.cs.datasource.ImapSync.importData(ImapSync.java:152)
at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:88)
at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:154)
at com.zimbra.cs.mailbox.LocalMailbox.importData(LocalMailbox.java:417)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDataSources(LocalMailbox.java:389)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailbox.java:431)
at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(LocalMailbox.java:361)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:437)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
How to I cleanup error messages
Here is an example of the error messages.
Product name: Zimbra Desktop
Product version: 1.0
Build ID: 1537
Release type: R
OS Platform: Windows XP x86 5.1
Time of event: 2009-05-29 08:05:28
Error type: DELETE failed: Access denied.
Item ID: 321
Error summary: Synchronization of folder 'Public Folders/Add Team/Email Tests/Manager2 Email' disabled due to error: Unable to delete remote folder
----------------------------------------------------------------------------
Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=79):
----------------------------------------------------------------------------
Failed request: C70 DELETE "Public Folders/Add Team/Email Tests/Manager2 Email"
----------------------------------------------------------------------------
Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
----------------------------------------------------------------------------
com.zimbra.cs.mailclient.CommandFailedException: DELETE failed: Access denied.
at com.zimbra.cs.mailclient.imap.ImapRequest.failed(ImapRequest.java:185)
at com.zimbra.cs.mailclient.imap.ImapRequest.failed(ImapRequest.java:181)
at com.zimbra.cs.mailclient.imap.ImapRequest.checkStatus(ImapRequest.java:95)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:81)
at com.zimbra.cs.mailclient.imap.ImapConnection.delete(ImapConnection.java:196)
at com.zimbra.cs.datasource.RemoteFolder.delete(RemoteFolder.java:69)
at com.zimbra.cs.datasource.ImapFolderSync.deleteRemoteFolder(ImapFolderSync.java:467)
at com.zimbra.cs.datasource.ImapFolderSync.checkTrackedFolder(ImapFolderSync.java:452)
at com.zimbra.cs.datasource.ImapFolderSync.syncFolder(ImapFolderSync.java:127)
at com.zimbra.cs.datasource.ImapSync.syncRemoteFolders(ImapSync.java:209)
at com.zimbra.cs.datasource.ImapSync.syncFolders(ImapSync.java:186)
at com.zimbra.cs.datasource.ImapSync.importData(ImapSync.java:145)
at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:88)
at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:154)
at com.zimbra.cs.mailbox.LocalMailbox.importData(LocalMailbox.java:417)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDataSources(LocalMailbox.java:389)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailbox.java:431)
at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(LocalMailbox.java:361)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:436)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
----------------------------------------------------------------------------
Product name: Zimbra Desktop
Product version: 1.0
Build ID: 1537
Release type: R
OS Platform: Windows XP x86 5.1
Time of event: 2009-05-29 08:05:28
Error type: DELETE failed: Access denied.
Item ID: 321
Error summary: Synchronization of folder 'Public Folders/Add Team/Email Tests/Manager2 Email' disabled due to error: Unable to delete remote folder
----------------------------------------------------------------------------
Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=79):
----------------------------------------------------------------------------
Failed request: C70 DELETE "Public Folders/Add Team/Email Tests/Manager2 Email"
----------------------------------------------------------------------------
Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
----------------------------------------------------------------------------
com.zimbra.cs.mailclient.CommandFailedException: DELETE failed: Access denied.
at com.zimbra.cs.mailclient.imap.ImapRequest.failed(ImapRequest.java:185)
at com.zimbra.cs.mailclient.imap.ImapRequest.failed(ImapRequest.java:181)
at com.zimbra.cs.mailclient.imap.ImapRequest.checkStatus(ImapRequest.java:95)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:81)
at com.zimbra.cs.mailclient.imap.ImapConnection.delete(ImapConnection.java:196)
at com.zimbra.cs.datasource.RemoteFolder.delete(RemoteFolder.java:69)
at com.zimbra.cs.datasource.ImapFolderSync.deleteRemoteFolder(ImapFolderSync.java:467)
at com.zimbra.cs.datasource.ImapFolderSync.checkTrackedFolder(ImapFolderSync.java:452)
at com.zimbra.cs.datasource.ImapFolderSync.syncFolder(ImapFolderSync.java:127)
at com.zimbra.cs.datasource.ImapSync.syncRemoteFolders(ImapSync.java:209)
at com.zimbra.cs.datasource.ImapSync.syncFolders(ImapSync.java:186)
at com.zimbra.cs.datasource.ImapSync.importData(ImapSync.java:145)
at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:88)
at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:154)
at com.zimbra.cs.mailbox.LocalMailbox.importData(LocalMailbox.java:417)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDataSources(LocalMailbox.java:389)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailbox.java:431)
at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(LocalMailbox.java:361)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:436)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
----------------------------------------------------------------------------
How to I cleanup error messages
I filed a bug for this: Bug 38384 – Better failure handling for remote folders that cannot be deleted
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How to I cleanup error messages
Can you provide details of how you configured the exhange public folders so that get synced by zdesktop?
Thanks.
Thanks.