Sync not working
Sync not working
Anyone seen this error before, I just installed the .51 desktop client and setup. It gets error below when trying to sync for first time.
thanks
2007-08-02 15:24:21,581 ERROR [Timer-Offline-Main] [] offline - unexpected exception during sync for account user@mydomain.com
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
at java.lang.String.substring(Unknown Source)
at com.zimbra.cs.account.offline.OfflineAccount$Version.(OfflineAccount.java:58)
at com.zimbra.cs.account.offline.OfflineAccount.getRemoteServerVersion(OfflineAccount.java:85)
at com.zimbra.cs.mailbox.OfflineMailbox.getRemoteServerVersion(OfflineMailbox.java:756)
at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:316)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:233)
at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:283)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:261)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:272)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:175)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:163)
at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.sync(OfflineMailboxManager.java:128)
at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.run(OfflineMailboxManager.java:98)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
thanks
2007-08-02 15:24:21,581 ERROR [Timer-Offline-Main] [] offline - unexpected exception during sync for account user@mydomain.com
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
at java.lang.String.substring(Unknown Source)
at com.zimbra.cs.account.offline.OfflineAccount$Version.(OfflineAccount.java:58)
at com.zimbra.cs.account.offline.OfflineAccount.getRemoteServerVersion(OfflineAccount.java:85)
at com.zimbra.cs.mailbox.OfflineMailbox.getRemoteServerVersion(OfflineMailbox.java:756)
at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:316)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:233)
at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:283)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:261)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:272)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:175)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:163)
at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.sync(OfflineMailboxManager.java:128)
at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.run(OfflineMailboxManager.java:98)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
Sync not working
Also, found this error in the zdesktop.err file:
Zimbra server process is not running as root
Zimbra server process is not running as root
Sync not working
The StringIndexOutOfBoundsException is very interesting. What version of ZCS server are you running? This failed in parsing version string.
The "not running as root" message is benign. We just need to avoid printing that. Thanks!
The "not running as root" message is benign. We just need to avoid printing that. Thanks!
Sync not working
4.5.4 OS on Fedora Core 5
Sync not working
I actually need the exact output of "zmcontrol -v" if you have it. Thanks!
Sync not working
BTW the bug is filed:
Bug 19076 - Version parsing should be more robust
Bug 19076 - Version parsing should be more robust
Sync not working
Release 4.5.4_GA_763.FC5_20070323134056 FC5 FOSS edition
Sync not working
Hi.
Is there a workaround for this error, as I really miss the Zimbra Desktop functionality.
Is there a workaround for this error, as I really miss the Zimbra Desktop functionality.
Sync not working
Hi.
This is still an issue in 0.53 of the Desktop client:
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
at java.lang.String.substring(String.java:1768)
at com.zimbra.cs.account.offline.OfflineAccount$Version.(OfflineAccount.java:58)
at com.zimbra.cs.account.offline.OfflineAccount.getRemoteServerVersion(OfflineAccount.java:85)
at com.zimbra.cs.mailbox.OfflineMailbox.getRemoteServerVersion(OfflineMailbox.java:756)
at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:316)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:233)
at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:283)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:260)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:272)
at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:155)
at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:142)
at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.sync(OfflineMailboxManager.java:126)
at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.run(OfflineMailboxManager.java:98)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
Are there any known workarounds?
This is still an issue in 0.53 of the Desktop client:
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
at java.lang.String.substring(String.java:1768)
at com.zimbra.cs.account.offline.OfflineAccount$Version.(OfflineAccount.java:58)
at com.zimbra.cs.account.offline.OfflineAccount.getRemoteServerVersion(OfflineAccount.java:85)
at com.zimbra.cs.mailbox.OfflineMailbox.getRemoteServerVersion(OfflineMailbox.java:756)
at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:316)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:233)
at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:283)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:260)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:272)
at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:155)
at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:142)
at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.sync(OfflineMailboxManager.java:126)
at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.run(OfflineMailboxManager.java:98)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
Are there any known workarounds?
Sync not working
Right, the fix missed the 0.53 cut so it will be in a future release. Unfortunately there's no workaround.