Sync not working
Posted: Thu Aug 02, 2007 3:28 pm
Anyone seen this error before, I just installed the .51 desktop client and setup. It gets error below when trying to sync for first time.
thanks
2007-08-02 15:24:21,581 ERROR [Timer-Offline-Main] [] offline - unexpected exception during sync for account user@mydomain.com
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
at java.lang.String.substring(Unknown Source)
at com.zimbra.cs.account.offline.OfflineAccount$Version.(OfflineAccount.java:58)
at com.zimbra.cs.account.offline.OfflineAccount.getRemoteServerVersion(OfflineAccount.java:85)
at com.zimbra.cs.mailbox.OfflineMailbox.getRemoteServerVersion(OfflineMailbox.java:756)
at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:316)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:233)
at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:283)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:261)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:272)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:175)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:163)
at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.sync(OfflineMailboxManager.java:128)
at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.run(OfflineMailboxManager.java:98)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
thanks
2007-08-02 15:24:21,581 ERROR [Timer-Offline-Main] [] offline - unexpected exception during sync for account user@mydomain.com
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
at java.lang.String.substring(Unknown Source)
at com.zimbra.cs.account.offline.OfflineAccount$Version.(OfflineAccount.java:58)
at com.zimbra.cs.account.offline.OfflineAccount.getRemoteServerVersion(OfflineAccount.java:85)
at com.zimbra.cs.mailbox.OfflineMailbox.getRemoteServerVersion(OfflineMailbox.java:756)
at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:316)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:233)
at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:283)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:261)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:272)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:175)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:163)
at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.sync(OfflineMailboxManager.java:128)
at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.run(OfflineMailboxManager.java:98)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)