After updating to 8.5.1, ever 24hrs the server crashes with "INFO: task java:4242 blocked for more than 120 seconds." on console

General discussion about Zimbra Desktop.
Verta
Posts: 5
Joined: Sun Nov 16, 2014 2:50 am

After updating to 8.5.1, ever 24hrs the server crashes with "INFO: task java:4242 blocked for more than 120 seconds." on console

Postby Verta » Sun Nov 16, 2014 3:01 am

Hi,



On Nov 10 I updated to 8.5.1 from 8.5.0 (latest patch/release), now every 24hrs of uptime, the server will hang with the following message displayed on the screen (over and over):


INFO task java:21547 blocked for more than 120 seconds.
"echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.


This server is running on a MS 2012 Hyper-V host, guest OS is CentOS 6.6 with Guest Services enabled & Linux Integration Services (hyperv-daemons) installed. It has 2x 1.5GHz cores and 8GB of RAM assigned to it. I've not had any issues with 8.5.0 until now.



Does anyone have suggestions for further troubleshooting this issue please?



Many thanks,


Verta



r3zon8
Posts: 26
Joined: Sat Sep 13, 2014 1:48 am

After updating to 8.5.1, ever 24hrs the server crashes with "INFO: task java:4242 blocked for more than 120 seconds." on console

Postby r3zon8 » Mon Nov 17, 2014 10:58 am

i would start with pouring over your logs, mailboxd, access, and messages. Because its a server hang you may want to start troubleshooting the OS by disabling/shutting down zimbra and seeing if the server stays up. if so, then start troubleshooting zimbra.
MichalSapsa
Posts: 9
Joined: Tue Nov 18, 2014 6:52 am

After updating to 8.5.1, ever 24hrs the server crashes with "INFO: task java:4242 blocked for more than 120 seconds." on console

Postby MichalSapsa » Tue Nov 18, 2014 7:23 am

check /opt/zimbra/log/gc.log

mailbox.log (for errors)

stacktrace.numbers.numbers

trace_log.date



Im having problem after instalation of 8.5.1 too, im using CentOS 6.6

Mine dont crash but hangs for few seconds and unfrezee

Return to “General Questions”

Who is online

Users browsing this forum: No registered users and 3 guests