ZD fails Windows/Office integration

General discussion about Zimbra Desktop.
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Joined: Wed Sep 06, 2017 11:17 am

ZD fails Windows/Office integration

Postby maxbale » Wed Sep 06, 2017 11:20 am


After upgrading to Zimbra Desktop 7.3.0 (32-bit) on Windows 7, several desktop integration features break. We had to downgrade back to 7.2.8 in order to fix this, but wanted to post a comment for the developers to be aware of.

1. Other users have already posted comment that MS-Office attachments fail to open directly from within 7.3.0 - you have to download them then open manually from Windows Explorer.
2. The integration with Office for the MAPI function (Send document attached to email) is also broken. Word (we are using v.2007) just hangs when trying to use the Send -> Email option.
3. Browser "mailto:" links fail, as the association gets lost during the upgrade from 7.2.8 to 7.3.0. This could be resolved by manually reapplying this through the "Default Programs" control (sub-note: ZD 7.2.8 doesn't get listed as a program here).

That's all been tested with Java RE 8 (build 131), on Windows 7 Pro (64-bit). Tried several different PC's/laptops - all the same core software config - and all the same results noted in the points above.

At the moment, issues 1 and 2 disrupt user workflow significantly enough that they have all been moved back to ZD 7.2.8.


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