accidentally tagged email as spam

General discussion about Zimbra Desktop.
mbneiz
Posts: 2
Joined: Mon Aug 13, 2018 7:16 am

accidentally tagged email as spam

Postby mbneiz » Mon Aug 13, 2018 7:21 am

Hi Everyone,

I accidentally tagged an important email as spam in zimbra client. After accidentally click as spam, it was gone from inbox and I could not find any spam folders. Please advice on how can I located it. Replies will be highly appreciated.

Thanks


phoenix
Ambassador
Ambassador
Posts: 25708
Joined: Fri Sep 12, 2014 9:56 pm

Re: accidentally tagged email as spam

Postby phoenix » Mon Aug 13, 2018 8:55 am

What do you mean by "zimbra client", is that zimbra desktop or the web UI? In either case the email should show up in the Junk folder and from there you could mark it as 'not spam'.
Regards

Bill

Rspamd: A high performance spamassassin replacement

If you'd like to see this implemented in a future version of ZCS then please vote on Bugzilla entries 97706 & 108168
mbneiz
Posts: 2
Joined: Mon Aug 13, 2018 7:16 am

Re: accidentally tagged email as spam

Postby mbneiz » Tue Aug 14, 2018 1:48 am

Hi its, zimbra desktop. I did not see any junk folders, only inbox,sent,drafts, trash and personal folders I created.
phoenix
Ambassador
Ambassador
Posts: 25708
Joined: Fri Sep 12, 2014 9:56 pm

Re: accidentally tagged email as spam

Postby phoenix » Tue Aug 14, 2018 10:07 am

mbneiz wrote:Hi its, zimbra desktop. I did not see any junk folders, only inbox,sent,drafts, trash and personal folders I created.
Is it actually connected to a Zimbra server or some other email server?
Regards

Bill

Rspamd: A high performance spamassassin replacement

If you'd like to see this implemented in a future version of ZCS then please vote on Bugzilla entries 97706 & 108168

Return to “General Questions”

Who is online

Users browsing this forum: No registered users and 7 guests