Hi,
Yesterday everything was ok, now in our company everyone receives this error when we try to open zimbra desktop:
127.0.0.1 refused to connect.
What went wrong? Can anybody help us!
Suddenly we can't open Zimbra Destkop anymore
Re: Suddenly we can't open Zimbra Destkop anymore
An error often generates an exception stack which helps pinpoint where it was originated in the code. An exception stack looks something like this:
Code: service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
at com.zimbra.cs.datasource.ImapSync.connect(ImapSync.java:147)
at com.zimbra.cs.datasource.ImapSync.importData(ImapSync.java:118)
at com.zimbra.c s.datasource.DataSourceManager.importData(DataSourceManager.java:154)
at com.zimbra.cs.mailbox.LocalMailbox.importData(LocalMailbox.java:327)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDataSources(LocalMailbox.java:300)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailbox.java:357)
at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(LocalMailbox.java:282)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:117)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
Caused by: com.zimbra.cs.mailclient.CommandFailedException: LOGIN failed: LOGIN failure. Server Error-Please try again after some time.
at com.zimbra.cs.mailclient.imap.ImapRequest.checkStatus(ImapRequest.java:94)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:80)
at com.zimbra.cs.mailclient.imap.ImapConnection.sendLogin(ImapConnection.java:118)
at com.zimbra.cs.mailclient.MailConnection.login(MailConnection.java:205)
at com.zimbra.cs.datasource.ImapSync.connect(ImapSync.java:143)
... 9 more
In the ZD UI window, use Shift+F6 to reveal the status bar on the bottom. Click on the Settings icon at the right end of the status bar and select Tools -> Error Console. Then click "Errors" on the top to filter out non-error information. If there are any errors they will be helpful in debugging your issue.
I hope this helps!
Admin
Apps4rent
Code: service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
at com.zimbra.cs.datasource.ImapSync.connect(ImapSync.java:147)
at com.zimbra.cs.datasource.ImapSync.importData(ImapSync.java:118)
at com.zimbra.c s.datasource.DataSourceManager.importData(DataSourceManager.java:154)
at com.zimbra.cs.mailbox.LocalMailbox.importData(LocalMailbox.java:327)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDataSources(LocalMailbox.java:300)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailbox.java:357)
at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(LocalMailbox.java:282)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:117)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
Caused by: com.zimbra.cs.mailclient.CommandFailedException: LOGIN failed: LOGIN failure. Server Error-Please try again after some time.
at com.zimbra.cs.mailclient.imap.ImapRequest.checkStatus(ImapRequest.java:94)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:80)
at com.zimbra.cs.mailclient.imap.ImapConnection.sendLogin(ImapConnection.java:118)
at com.zimbra.cs.mailclient.MailConnection.login(MailConnection.java:205)
at com.zimbra.cs.datasource.ImapSync.connect(ImapSync.java:143)
... 9 more
In the ZD UI window, use Shift+F6 to reveal the status bar on the bottom. Click on the Settings icon at the right end of the status bar and select Tools -> Error Console. Then click "Errors" on the top to filter out non-error information. If there are any errors they will be helpful in debugging your issue.
I hope this helps!
Admin
Apps4rent