Yahoo address book synchronization failed...

HomeTech2 · Post by **HomeTech2** » Tue Jul 21, 2009 9:08 am

Good morning! I need some assistance in deciphering what this error report entails and what I need to do to correct it. This error report is from a friend of mine so I do not have the actual machine in front of me. The error is from a Dell laptop running Windows Vista Home Premium. It appears to be erroring when trying to sync the contacts.
Awaiting good sound advice for the correction. Many thanks in advance!!
-gb
Listed below is the report from Zimbra:
To: zdesktop-report@zimbra.com

Sent: Monday, July 20, 2009 7:07:44 PM GMT -05:00 US/Canada Eastern

Subject: zdesktop error report (2009-07-20 19:07:44): Invalid 'address' field child element: country-code
Product name: Zimbra Desktop

Product version: 1.0

Build ID: 1593

Release type: R

OS Platform: Windows Vista x86 6.0

Time of event: 2009-07-20 19:07:44

Error type: Invalid 'address' field child element: country-code

Item ID: 7

Error summary: Yahoo address book synchronization failed
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Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=0):

----------------------------------------------------------------------------

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Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION

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java.lang.IllegalArgumentException: Invalid 'address' field child element: country-code

at com.zimbra.cs.offline.util.yab.AddressField.par***ml(AddressField.java:117)

at com.zimbra.cs.offline.util.yab.Field.fromXml(Field.java:130)

at com.zimbra.cs.offline.util.yab.Contact.par***ml(Contact.java:114)

at com.zimbra.cs.offline.util.yab.Contact.fromXml(Contact.java:104)

at com.zimbra.cs.offline.util.yab.SyncResponseEvent.par***ml(SyncResponseEvent.java:99)

at com.zimbra.cs.offline.util.yab.SyncResponseEvent.fromXml(SyncResponseEvent.java:91)

at com.zimbra.cs.offline.util.yab.SyncResponse.par***ml(SyncResponse.java:115)

at com.zimbra.cs.offline.util.yab.SyncResponse.fromXml(SyncResponse.java:41)

at com.zimbra.cs.offline.util.yab.SyncRequest.parseResponse(SyncRequest.java:74)

at com.zimbra.cs.offline.util.yab.Request.sendRequest(Request.java:101)

at com.zimbra.cs.offline.util.yab.Request.send(Request.java:55)

at com.zimbra.cs.offline.util.yab.SyncRequest.send(SyncRequest.java:79)

at com.zimbra.cs.offline.ab.yab.SyncSession.sync(SyncSession.java:100)

at com.zimbra.cs.offline.ab.yab.YabImport.importData(YabImport.java:70)

at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:88)

at com.zimbra.cs.offline.YMailImport.importData(YMailImport.java:59)

at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:154)

at com.zimbra.cs.mailbox.LocalMailbox.importData(LocalMailbox.java:417)

at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDataSources(LocalMailbox.java:389)

at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailbox.java:431)

at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(LocalMailbox.java:361)

at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:437)

at java.util.TimerThread.mainLoop(Unknown Source)

at java.util.TimerThread.run(Unknown Source)
----------------------------------------------------------------------------

huttoner · Post by **huttoner** » Tue Jul 21, 2009 1:38 pm

I'm getting the same error message:
Product name: Zimbra Desktop

Product version: 1.0

Build ID: 1593

Release type: R

OS Platform: Windows Vista x86 6.1

Time of event: 2009-07-21 12:06:27

Error type: Invalid 'address' field child element: country-code

Item ID: 7

Error summary: Yahoo address book synchronization failed
etc etc

5218dac · Post by **5218dac** » Wed Jul 22, 2009 2:50 am

I have file a new bug for this: Bug 39605 – Yahoo address book sync error due to unsupported address field element.

huttoner · Post by **huttoner** » Wed Jul 22, 2009 8:28 am

Yikes... so I get this error message every single time I sync now, since it started yesterday. Then last night I ran a sync on my blackberry with the blackberry desktop manager, and it wnet and nuked about 10 people from my book, while copying one entry (the most recent entry) ten times!
Can't be sure, but I think there must be some relation... otherwise why all of a sudden I'm I having all these issues with my address book! Thank goodness for back-ups.

huttoner · Post by **huttoner** » Wed Jul 22, 2009 10:31 am

Ok, so I noticed that that latest contact I had added (through my yahoo inbox) was being duplicated again - but this time I hadn't synced with my blackberry. I deleted all references to that contact in both my yahoo address book and my zimbra address book, and now the error has disappeared.

huttoner · Post by **huttoner** » Wed Jul 22, 2009 10:34 am

crap... jumped the gun... error message still coming up.

alphaelectric · Post by **alphaelectric** » Sat Jul 25, 2009 1:35 am

Same thing happening here:
Invalid child element. I am unable to sync my contacts anymore
What's funny though is that my calendar synchronization started working again. It's sort of a trade in

EDIT 25.08.09: Calendar Sync is still broken. I have turned off the sync functions for now and the rest works.

5249pmccloud · Post by **5249pmccloud** » Mon Aug 24, 2009 5:47 pm

I see that this bug is listed as resolved.
What version does the fix show up in? I am running 1.0.2 build 1652 on Windows Vista and I am still getting the error.
Thanks

Pat

phoenix · Post by **phoenix** » Tue Aug 25, 2009 1:09 am

[quote user="5249pmccloud"]What version does the fix show up in? [/QUOTE]It's targetted for Release 2 (before you ask, no date for release yet).