Filter On Outgoing Mail Not Working

Ryan1 · Post by **Ryan1** » Mon Aug 22, 2011 7:29 pm

Just tried this exact same filter on another mail account. The first one was on a yahoo account, this one is on a gmail account.
The result is the same. It works on the incoming message filter, but not on the outgoing message filter.
On the incoming I have:
"From" "matches exactly" and abc@def.com in the match field.
"File into folder" EE
Everything else is default. It works fine.
In the outgoing I have:
"To" "matches exactly" and abc@def.com in the match field.
"File into folder" EE
Everything else is default. No joy.

Frustrating. I have no idea what the problem could be.
I assume that filing the incoming and outgoing into the same folder is not an issue right?
What the heck could it be?

Can anyone else reproduce this problem?
Thank you for trying!

dywang · Post by **dywang** » Mon Aug 22, 2011 7:43 pm

[quote user="Ryan1"]Just tried this exact same filter on another mail account. The first one was on a yahoo account, this one is on a gmail account.
The result is the same. It works on the incoming message filter, but not on the outgoing message filter.
On the incoming I have:
"From" "matches exactly" and abc@def.com in the match field.
"File into folder" EE
Everything else is default. It works fine.
In the outgoing I have:
"To" "matches exactly" and abc@def.com in the match field.
"File into folder" EE
Everything else is default. No joy.

Frustrating. I have no idea what the problem could be.
I assume that filing the incoming and outgoing into the same folder is not an issue right?
What the heck could it be?

Can anyone else reproduce this problem?
Thank you for trying![/QUOTE]

Oh, Now I see. It happens to my gmail account too, previously I only tested my ZCS account. thanks.

Ryan1 · Post by **Ryan1** » Tue Aug 23, 2011 1:29 pm

Thank you!
I don't feel nearly as incompetent now.

(Although I probably am.)

Ryan1 · Post by **Ryan1** » Tue Oct 04, 2011 9:26 pm

This still doesn't seem to be working in 7.1.2 when I tried it with my yahoo account.
Can anyone tell me if this is an oficially known bug and if it is on the list of needed fixes?
Thank you.

dywang · Post by **dywang** » Thu Oct 06, 2011 6:39 pm

You are right. This is something missing. I just filed one bug,
Thanks">https://bugzilla.zimbra.com/show_bug.cgi?id=65498
Thanks.

Ryan1 · Post by **Ryan1** » Thu Oct 06, 2011 7:17 pm

Thank you. I appreciate that. I am a little flustered by bugzilla and have not had a chance to figure it out yet. Since I have not used it, I don't want to just barge in and post something (even if I am allowed to which I am not sure I am) and tick everyone off because I missed something.
So I really appreciate your assist!

sundeepholani · Post by **sundeepholani** » Mon Oct 13, 2014 3:27 am

You most likely have unchecked the "Save a copy to Sent folder" checkbox in the "Composing" tab of Zimbra preferences. Check that box and the filter should start working.