Hello,
I've been getting multiple errors per day when trying to sync my Hotmail folders. I found similar discussions here: https://community.zimbra.com/desktop/f/1933/t/1134402, but no resolution.
Here is one of the bug reports:
Product name: Zimbra Desktop
Product version: 7.2.7
Build ID: 12059
Release type: GA
OS Platform: Windows 7 amd64 6.1
Time of event: 2015-10-18 11:00:30
Error type: service.FAILURE
Item ID: 260
Error summary: Synchronization of folder '/Inbox/Newsletters' disabled due to maximum number of per-item errors exceeded
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Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=0):
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Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
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com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Inbox/Newsletters' disabled due to maximum number of per-item errors exceeded
ExceptionId:btpool0-19:1445184030950:1052d611d0e3ca23
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
at com.zimbra.cs.datasource.imap.ImapFolderSync.incrementTotalErrors(ImapFolderSync.java:1178)
at com.zimbra.cs.datasource.imap.ImapFolderSync.syncMessageFailed(ImapFolderSync.java:1169)
at com.zimbra.cs.datasource.imap.ImapFolderSync.moveMessage(ImapFolderSync.java:1013)
at com.zimbra.cs.datasource.imap.ImapFolderSync.moveMessages(ImapFolderSync.java:979)
at com.zimbra.cs.datasource.imap.ImapFolderSync.syncMessages(ImapFolderSync.java:323)
at com.zimbra.cs.datasource.imap.ImapSync.syncMessages(ImapSync.java:326)
at com.zimbra.cs.datasource.imap.ImapSync.syncFolders(ImapSync.java:239)
at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:164)
at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:136)
at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:101)
at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:317)
at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:277)
at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLocalDataSources(DataSourceMailbox.java:410)
at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataSourceMailbox.java:449)
at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:55)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
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Zimbra desktop resolves this by turning off sync for those folders, and I have to manually restart the sync to get my emails to show up.
HELP!!!