I have successfully synced a large Yahoo account and then exported everything to one tgz file (about 15GB).
Then, I wanted to import this large file into another account.
The "starting import" notice appears, but then nothing happens. I even let it open for several days, in case some background process was really taking place but not, it seems that right after clicking the import button, it crashes, probably because of the big file size.
My question is whether there is a way to sync such large accounts using Zimbra Desktop.
Thanks!
Importing a large file does not complete
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- Outstanding Member
- Posts: 310
- Joined: Tue Mar 31, 2015 4:59 am
Re: Importing a large file does not complete
Do you see any error/exception in logs?
Log location : C:\Users\<User>\AppData\Local\Zimbra Desktop\log\zdesktop.log
Log location : C:\Users\<User>\AppData\Local\Zimbra Desktop\log\zdesktop.log
Re: Importing a large file does not complete
I get this error as well
2016-12-09 13:19:30,845 INFO [btpool0-5] [] SoapEngine - handler exception
com.zimbra.common.service.RemoteServiceException: https://mail.hidden.ca/service/soap/
ExceptionId:btpool0-5:1481307570843:ed859e8654f5a4f7
Code:remote.UNKNOWN_HOST
at com.zimbra.common.service.RemoteServiceException.UNKNOWN_HOST(RemoteServiceException.java:68)
at com.zimbra.common.service.RemoteServiceException.doConnectionFailures(RemoteServiceException.java:155)
at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:600)
at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:588)
at com.zimbra.cs.zclient.ZMailbox.invokeJaxb(ZMailbox.java:583)
at com.zimbra.cs.zclient.ZMailbox.authByPassword(ZMailbox.java:520)
at com.zimbra.cs.zclient.ZMailbox.<init>(ZMailbox.java:425)
at com.zimbra.cs.zclient.ZMailbox.getMailbox(ZMailbox.java:362)
at com.zimbra.cs.account.offline.OfflineProvisioning.newZMailbox(OfflineProvisioning.java:295)
at com.zimbra.cs.account.offline.OfflineProvisioning.newZMailbox(OfflineProvisioning.java:287)
at com.zimbra.cs.account.offline.OfflineProvisioning.createSyncAccount(OfflineProvisioning.java:752)
at com.zimbra.cs.account.offline.OfflineProvisioning.createAccount(OfflineProvisioning.java:725)
at com.zimbra.cs.service.admin.CreateAccount.handle(CreateAccount.java:64)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
Caused by: java.net.UnknownHostException: mail.hidden.ca
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)
at com.zimbra.common.net.CustomSSLSocket.connect(CustomSSLSocket.java:292)
at com.zimbra.common.net.ProtocolSocketFactoryWrapper.createSocket(ProtocolSocketFactoryWrapper.java:46)
at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:243)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:164)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:407)
at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:594)
... 37 more
2016-12-09 13:19:40,028 DEBUG [btpool0-5] [] request - <AuthRequest deviceTrusted="false" xmlns="urn:zimbraAccount"><account by="name">hidden@hidden.ca</account><password>*</password><prefs/><attrs/></AuthRequest>
2016-12-09 13:19:40,028 INFO [btpool0-5] [] SoapEngine - handler exception
com.zimbra.common.service.RemoteServiceException: http://mail.hidden.ca/service/soap/
ExceptionId:btpool0-5:1481307580028:ed859e8654f5a4f7
Code:remote.UNKNOWN_HOST
at com.zimbra.common.service.RemoteServiceException.UNKNOWN_HOST(RemoteServiceException.java:68)
at com.zimbra.common.service.RemoteServiceException.doConnectionFailures(RemoteServiceException.java:155)
at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:600)
at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:588)
at com.zimbra.cs.zclient.ZMailbox.invokeJaxb(ZMailbox.java:583)
at com.zimbra.cs.zclient.ZMailbox.authByPassword(ZMailbox.java:520)
at com.zimbra.cs.zclient.ZMailbox.<init>(ZMailbox.java:425)
at com.zimbra.cs.zclient.ZMailbox.getMailbox(ZMailbox.java:362)
at com.zimbra.cs.account.offline.OfflineProvisioning.newZMailbox(OfflineProvisioning.java:295)
at com.zimbra.cs.account.offline.OfflineProvisioning.newZMailbox(OfflineProvisioning.java:287)
at com.zimbra.cs.account.offline.OfflineProvisioning.createSyncAccount(OfflineProvisioning.java:752)
at com.zimbra.cs.account.offline.OfflineProvisioning.createAccount(OfflineProvisioning.java:725)
at com.zimbra.cs.service.admin.CreateAccount.handle(CreateAccount.java:64)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
Caused by: java.net.UnknownHostException: mail.hidden.ca
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at com.zimbra.common.net.ProtocolSocketFactoryWrapper.createSocket(ProtocolSocketFactoryWrapper.java:46)
at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:243)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:164)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:407)
at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:594)
... 37 more
2016-12-09 13:19:30,845 INFO [btpool0-5] [] SoapEngine - handler exception
com.zimbra.common.service.RemoteServiceException: https://mail.hidden.ca/service/soap/
ExceptionId:btpool0-5:1481307570843:ed859e8654f5a4f7
Code:remote.UNKNOWN_HOST
at com.zimbra.common.service.RemoteServiceException.UNKNOWN_HOST(RemoteServiceException.java:68)
at com.zimbra.common.service.RemoteServiceException.doConnectionFailures(RemoteServiceException.java:155)
at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:600)
at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:588)
at com.zimbra.cs.zclient.ZMailbox.invokeJaxb(ZMailbox.java:583)
at com.zimbra.cs.zclient.ZMailbox.authByPassword(ZMailbox.java:520)
at com.zimbra.cs.zclient.ZMailbox.<init>(ZMailbox.java:425)
at com.zimbra.cs.zclient.ZMailbox.getMailbox(ZMailbox.java:362)
at com.zimbra.cs.account.offline.OfflineProvisioning.newZMailbox(OfflineProvisioning.java:295)
at com.zimbra.cs.account.offline.OfflineProvisioning.newZMailbox(OfflineProvisioning.java:287)
at com.zimbra.cs.account.offline.OfflineProvisioning.createSyncAccount(OfflineProvisioning.java:752)
at com.zimbra.cs.account.offline.OfflineProvisioning.createAccount(OfflineProvisioning.java:725)
at com.zimbra.cs.service.admin.CreateAccount.handle(CreateAccount.java:64)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
Caused by: java.net.UnknownHostException: mail.hidden.ca
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)
at com.zimbra.common.net.CustomSSLSocket.connect(CustomSSLSocket.java:292)
at com.zimbra.common.net.ProtocolSocketFactoryWrapper.createSocket(ProtocolSocketFactoryWrapper.java:46)
at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:243)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:164)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:407)
at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:594)
... 37 more
2016-12-09 13:19:40,028 DEBUG [btpool0-5] [] request - <AuthRequest deviceTrusted="false" xmlns="urn:zimbraAccount"><account by="name">hidden@hidden.ca</account><password>*</password><prefs/><attrs/></AuthRequest>
2016-12-09 13:19:40,028 INFO [btpool0-5] [] SoapEngine - handler exception
com.zimbra.common.service.RemoteServiceException: http://mail.hidden.ca/service/soap/
ExceptionId:btpool0-5:1481307580028:ed859e8654f5a4f7
Code:remote.UNKNOWN_HOST
at com.zimbra.common.service.RemoteServiceException.UNKNOWN_HOST(RemoteServiceException.java:68)
at com.zimbra.common.service.RemoteServiceException.doConnectionFailures(RemoteServiceException.java:155)
at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:600)
at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:588)
at com.zimbra.cs.zclient.ZMailbox.invokeJaxb(ZMailbox.java:583)
at com.zimbra.cs.zclient.ZMailbox.authByPassword(ZMailbox.java:520)
at com.zimbra.cs.zclient.ZMailbox.<init>(ZMailbox.java:425)
at com.zimbra.cs.zclient.ZMailbox.getMailbox(ZMailbox.java:362)
at com.zimbra.cs.account.offline.OfflineProvisioning.newZMailbox(OfflineProvisioning.java:295)
at com.zimbra.cs.account.offline.OfflineProvisioning.newZMailbox(OfflineProvisioning.java:287)
at com.zimbra.cs.account.offline.OfflineProvisioning.createSyncAccount(OfflineProvisioning.java:752)
at com.zimbra.cs.account.offline.OfflineProvisioning.createAccount(OfflineProvisioning.java:725)
at com.zimbra.cs.service.admin.CreateAccount.handle(CreateAccount.java:64)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
Caused by: java.net.UnknownHostException: mail.hidden.ca
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at com.zimbra.common.net.ProtocolSocketFactoryWrapper.createSocket(ProtocolSocketFactoryWrapper.java:46)
at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:243)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:164)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:407)
at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.java:594)
... 37 more
Re: Importing a large file does not complete
Is there any update on this?