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I cannot open Zimbra Desktop (script error)

Posted: Wed Mar 15, 2017 9:00 am
by tonio
Hi there,

I cannot open Zimbra Desktop 7.2.8 GA (build 12102) on my macbook pro (macOS X El Capitan v10.11.6).
It says (sorry it's in french) :

Attention : le script ne répond pas
Un script sur cette page est peut-être occupé ou ne répond plus. Vous pouvez arrêter le script maintenant ou attendre pour voir si le script se terminera.
Script : file:///Applications/Zimbra%20Desktop/macos/prism/Prism.app/Contents/Resources/modules/WebAppProperties.jsm:176


I've already tried to uninstall and reinstall the dmg but I have the same error message.

Thanks for your help.
Tonio

Re: I cannot open Zimbra Desktop (script error)

Posted: Thu Mar 30, 2017 8:23 am
by saket.patel
Can you try with ZD 7.3 Beta?

Re: I cannot open Zimbra Desktop (script error)

Posted: Thu Mar 30, 2017 11:15 am
by kevin
Hi,

That is a JS error.

Uninstall the JRE and then restart the machine. After that install latest JRE back to your computer and perform a restart again. Then install the Zimbra Desktop. It should work fine.

Kevin