Page 1 of 1

ZDektop sync fail partially

Posted: Tue Oct 03, 2017 10:07 am
by ivo.pessanha
Hi,

I've experienced failure when try to sync the ZDesktop for a week by now. I can access normally by the Zwebmail.

invalid request: missing required attribute: n Exceção:
com.zimbra.common.service.ServiceException: invalid request: missing required attribute: n
ExceptionId:sync-mbox-ivo.pessanha@cprm.gov.br:1507025865630:f35c949d4911a498
Code:service.INVALID_REQUEST
at com.zimbra.common.service.ServiceException.INVALID_REQUEST(ServiceException.java:261)
at com.zimbra.common.soap.Element.checkNull(Element.java:301)
at com.zimbra.common.soap.Element.getAttribute(Element.java:238)
at com.zimbra.cs.offline.util.ExtractData.getAttributefromChildren(ExtractData.java:30)
at com.zimbra.cs.mailbox.InitialSync.syncContact(InitialSync.java:919)
at com.zimbra.cs.mailbox.InitialSync.syncContacts(InitialSync.java:999)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:290)
at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:380)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:310)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:319)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:227)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:211)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:190)
at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.java:125)
at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMailbox.java:106)
at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbox.java:279)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)

Thank you in advance for some help