Issues with Mobile Sync after update to 8.0.1

Take your Zimbra with you!
Post Reply
Starscreem
Posts: 5
Joined: Sat Sep 13, 2014 2:56 am

Issues with Mobile Sync after update to 8.0.1

Post by Starscreem »

I'm wondering if any of you have seen or had this issue since you have updated to the latest 8.0.1? (I was on 8.0.0) Our mobile sync is completely off line. I get the following error when I go into users preferences and try to look at my mobile devices. Our phones

seem to think the serve is being unresponsive. a zmcontrol status shows all services running.
Server error (unknown command sent to server).

method: [unknown]

msg: unknown document: GetDeviceStatusRequest

code: service.UNKNOWN_DOCUMENT

detail: soap:Sender

trace: qtp1415079679-4989:http://206.130.131.251:80/service/soap/ ... c778235730

request:

http://www.w3.org/2003/05/soap-envelope"> xmlns="urn:zimbra">walls@wenatcheeworld.com
Has anyone run into this issue? I have a ticket in with support but thought I would put this out there for the community as well and see what you all had to say :)
Thanks
Starscreem
Posts: 5
Joined: Sat Sep 13, 2014 2:56 am

Issues with Mobile Sync after update to 8.0.1

Post by Starscreem »

So update for the community. Seems when I updated from 8.0.0 to 8.0.1 (Ubuntu 10.04) not all of my zimlets were included in said update. My mobile sync zimlet typically found in /opt/zimbra/zimlets-network is not there (also i find my files are structured different and hear this is common as mine is located /opt/zimbra/zimlets) I have also found that after the update ALL zimlets are set to active, even though we had quite a few deactivated before the update.
tekops
Posts: 5
Joined: Sat Jan 17, 2015 1:20 pm

Issues with Mobile Sync after update to 8.0.1

Post by tekops »

We just installed lates, new on trial and get same issue when attempting to log in with a mobile device or go to the mobile device vew page in the admin console. Help!
Post Reply