Problem with Nokia e60

flums · Post by **flums** » Wed May 16, 2007 5:24 am

When a user tries to sync with the zimbra server, we're getting an error. He uses nokias software for exchange, worked perfectly before, just suddenly stoped to work. Other users may sync with their mobiles.
The error he's getting is "error in exchange server" when syncing with mail. Contacts, calender seems to work, but it stops at the mail part.....

phoenix · Post by **phoenix** » Wed May 16, 2007 5:37 am

Which operating system and version of NE are you using? Have you updated anything that may have caused the problem? Do you have the most recent Nokai exchange software installed? Have you tried doing a full resync?

flums · Post by **flums** » Wed May 16, 2007 5:46 am

OS: Symbian S60
Is there a log for each user? So i can see what went wrong for this user?

Have not done anything with the server..

phoenix · Post by **phoenix** » Wed May 16, 2007 5:50 am

[quote user="flums"]OS: Symbian S60
Is there a log for each user? So i can see what went wrong for this user?

Have not done anything with the server..[/QUOTE]I meant o/s on the server and which version of NE. Have a look in the sync.log.
You've done no updates at all on the server and you haven't even rebooted it? Have a look in the zimbra logs about the time that this sync stopped working and see if there's any problems/clues.

flums · Post by **flums** » Wed May 16, 2007 6:00 am

We have RHEL with latest version, 4.5.4
Found this: (the last when he sync)
code

flums · Post by **flums** » Wed May 16, 2007 6:02 am

code
coode

flums · Post by **flums** » Wed May 16, 2007 7:20 am

[quote user="10330phoenix"]I meant o/s on the server and which version of NE. Have a look in the sync.log.
You've done no updates at all on the server and you haven't even rebooted it? Have a look in the zimbra logs about the time that this sync stopped working and see if there's any problems/clues.[/QUOTE]

Have done nothing when this occurred. No reboots either, uptime on 20 days. This started 3-4 days ago, he diden't know exactly. I pasted some from sync log, seems like som html that does not work.....