Video conference /desktop sharing not working in ztalk

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mclain
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Posts: 123
Joined: Fri Sep 12, 2014 10:41 pm

Video conference /desktop sharing not working in ztalk

Post by mclain »

When trying to access a video conference I get the following error.

Focus.example.com not connected. Will retry in 8 seconds.

see following error in jitsu logs

Jicofo 2016-06-28 10:43:24.079 SEVERE: [71] org.jitsi.jicofo.JvbDoctor.error() Error when doing health-check on: jitsi-videobridge.fstrf.org
java.lang.NullPointerException
at org.jitsi.impl.protocol.xmpp.XmppProtocolProvider.getEntityFeatures(XmppProtocolProvider.java:524)
at org.jitsi.impl.protocol.xmpp.OpSetSimpleCapsImpl.getFeatures(OpSetSimpleCapsImpl.java:77)
at org.jitsi.jicofo.JvbDoctor$HealthCheckTask.verifyHealthCheckSupport(JvbDoctor.java:377)
at org.jitsi.jicofo.JvbDoctor$HealthCheckTask.doHealthCheck(JvbDoctor.java:425)
at org.jitsi.jicofo.JvbDoctor$HealthCheckTask.run(JvbDoctor.java:348)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:304)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:178)
egodinho
Posts: 13
Joined: Tue Jul 23, 2013 10:35 am

Re: Video conference /desktop sharing not working in ztalk

Post by egodinho »

@mclain the chat is working fine? Have a great change to be a DNS/resolution problem. On the other hand, did you update to the new version or still running the first version?
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