It is not shown Zimbra Talk tab after installation: license problem?

[Paolo Campanelli]

Hi,

the Zimbra server (zimbra.example.com) is a Network Editions 8.6 P7 Ubuntu Server 14.04 LTS with 50 regular license and 34 users active. The Talk server (talk.example.com) is on another Ubuntu Server 14.04 LTS.

After the installation of Zimbra Talk for a 30 day trial, I installed and configured Talk Zimlet on the Zimbra server but Chrome don't show the tab (I can only see the zimlet on the left menu and double click for settings).

With developer tools this is the error message:
https://zimbra.example.com/VNCMiddlewar ... ses/global
Failed to load resource: the server responded with a status of 404 (Not Found)

It is a license problem? Can I try Zimbra Talk together my Zimbra server (50 users license, 34 active) before to buy?

I really appreciate your help.

Thank you.

[Paolo Campanelli]

The problem above is solved enabling web/mail proxy, and setting the proxy mode and ports https://wiki.zimbra.com/wiki/Enabling_Zimbra_Proxy, as zimbra user, for me in this way:
/opt/zimbra/libexec/zmproxyconfgen
/opt/zimbra/libexec/zmproxyconfig -e -w -o -a 8080:80:8443:443 -x https -H zimbra.example.com
/opt/zimbra/libexec/zmproxyconfig -e -m -o -i 7143:143:7993:993 -p 7110:110:7995:995 -H zimbra.example.com
zmcontrol restart
zmprov ms zimbra.example.com zimbraMailReferMode reverse-proxied
zmprov ms zimbra.example.com zimbraReverseProxyMailMode redirect
zmprov mcf zimbraPublicServiceHostname zimbra.example.com
zmprov md example.com zimbraPublicServiceHostname zimbra.example.com
zmprov md example.com zimbraPublicServiceProtocol https
zmcontrol restart

Then the problem was:
Failed to load resource: net::ERR_INSECURE_RESPONSE
https://talk.example.com/checkauth/global

Failed to load resource: net::ERR_INSECURE_RESPONSE
https://talk.example.com/mini/stylesheets/mini.css

Failed to load resource: the server responded with a status of 500 (Server Error)
https://zimbra.example.com/service/prox ... tp-bind%2F

POST https://zimbra.example.com/service/prox ... tp-bind%2F 500 (Server Error)
POST https://zimbra.example.com/service/prox ... tp-bind%2F 500 (Server Error)
POST https://zimbra.example.com/service/prox ... tp-bind%2F 500 (Server Error)
... (again and again, the same)

And Chrome show a window alert: "Error: 503. Service unavailable."

I solved this reinstalling SSL Wildcard self-signed cert on Zimbra and on Talk (relaunching the Talk installation) https://wiki.zimbra.com/wiki/How_to_Ins ... ertificate.

Before start Chrome I added from the Zimbra server the /opt/zimbra/conf/ca/ca.pem and the /opt/zimbra/ssl/zimbra/server/server.crt to my Mac Keychain, then I open inside Keychain ca.pem and in the Trust section I choose "Always Trust".

Starting Chrome, now finally the Zimbra Talk tab is here!

However, at the bottom right mini chat says "Please wait ..." and if I click on the Zimbra Talk tab says "Zimbra Talk is currently disabled. To enable it please activate in the settings sections or by clicking on the mini chat". Instead it is already activated regularly.

Now the only error is:

POST https://zimbra.example.com/service/prox ... tp-bind%2F 500 (Server Error)
And Chrome show a window alert: "Error: 503. Service unavailable." (and minichat title display "Error")
... (again and again, the same)

This is a license problem or what?

I thank you in advance.

[jorgedlcruz]

Hi Paolo,
Zimbra Talk needs Zimbra Proxy, as it says, in bold orange, on the per-requisites - https://wiki.zimbra.com/wiki/How_to_Ins ... requisites Glad that you have installed it after that.

Have you tried to restart the Zimbra Talk Server, and the Zimbra collaboration Server after do the configuration?

Now that you told me you haven't Zimbra Proxy, have you followed the next steps on the Zimbra Proxy config?

• https://wiki.zimbra.com/wiki/How_to_Ins ... y_settings

Follow that and restart the Zimbra server

Best regards

[Paolo Campanelli]

Hi Jorge,

thanks for your reply. These settings should have already been done correctly.

My doubt is the configuration of /etc/hosts of Zimbra server. The server has two network cards: eth0 configured with a public IP (to the world), eth1 configured with a private IP (to the lan). In /etc/hosts it is configured the *private* one:

Code: Select all

127.0.0.1	localhost
192.168.1.235	zimbra.example.com	zimbra
192.168.1.250	storage

# The following lines are desirable for IPv6 capable hosts
::1     localhost ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters

What is the correct Zimbra setting in case the server has two network cards? It could be the problem here?

Thank you.