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[SOLVED] Error when attempting to configure Zimbra Talk Zimlet in Zimbra Admin
Posted: Wed Jul 27, 2016 1:35 pm
by solubiz
It worked well previously with Zimbra 8.6 and the old Zimbra Talk (previous to the new cleaner install method)
I upgraded Zimbra to 8.7 GA... And I attempted to upgrade the Zimbra Talk installation with the new installer, without luck because of failed dependencies.
I opted to setup a new Zimbra Talk server from scratch on Ubuntu 14.04 LTS. Kept same IP and hostname, moved SSL certificate/key over, installation went well.
I uninstalled and reinstalled the Zimbra Talk Zimlet on my Zimbra server.
Now when I attempt to configure Zimbra Talk under (Zimbra Administration / Configure), I get the following error:
Critical: JavaScript error encountered in method ZaOverviewPanelController.prototype._overviewTreeListener
If I click OK, I can put in https location port and auth key but when I click SAVE I get the following error:
Critical: Error occured while saving settings.
Is there a way I can completely remove all Zimbra Talk related settings on my Zimbra server and start fresh? I cannot save the new auth key... Please advise!
Thank you,
Nic
Re: Error when attempting to configure Zimbra Talk Zimlet in Zimbra Admin
Posted: Wed Jul 27, 2016 2:51 pm
by solubiz
I have made it further... completely undeployed and removed the vnc-talk zimlet, including admin, using zm-apt-get remove zcs-vnc-talk ... reinstalled.
No more popup error as I open the Zimbra Talk configuration administration page, but I am seeing the following using Chrome Dev Tools:
https://whatever.com:7071/service/zimle ... config.jsp
HTTP ERROR 500
Problem accessing /service/zimlet/biz_vnc_admin_talk_zimlet/getvnctalkzimletconfig.jsp. Reason:
Server Error
and same HTTP ERROR 500 when trying to updateconfiguration.jsp ... halp!!
Re: Error when attempting to configure Zimbra Talk Zimlet in Zimbra Admin
Posted: Wed Jul 27, 2016 5:24 pm
by solubiz
How can I remove all pre-existing Zimbra Talk configurations from my Zimbra Server?
I tried resetting the configuration from the administration configuration page but it also returned an error 500.
Re: Error when attempting to configure Zimbra Talk Zimlet in Zimbra Admin
Posted: Thu Jul 28, 2016 5:40 pm
by solubiz
A little help from the developers/support would be much much appreciated here trying to get this resolved!
Re: Error when attempting to configure Zimbra Talk Zimlet in Zimbra Admin
Posted: Mon Aug 01, 2016 8:14 am
by jorgedlcruz
Hello,
For ZCS 8.7, you need to follow the next steps:
Steps for re-enabling Zimbra-Talk after patching or upgrading Zimbra
After the Zimbra-upgrade has been completed, you have perform these steps on the Zimbra installation.
Reinstall zmpkg and the previously installed zimlets
Download latest zmpkg-installer
In case of Zimbra 8.7, you need at least the zmpkg-installer in version 1.4.4.2, wich you will get here:
Install zmpkg
Download and unpack the tar.gz file to your Zimbra machine and execute the installer with root privileges:
Code: Select all
wget http://packages.vnc.biz/zmpkg/bootstrap/zmpkg-installer-latest.tar.gz
tar xfvz zmpkg-installer-latest.tar.gz
cd zmpkg-installer-<version>
sudo ./install.sh
Become user zimbra and reinstall all zimlets that were installed via zmpkg, prior to the Zimbra-upgrade:
Code: Select all
sudo su - zimbra
zm-apt-get install --reinstall `zmpkg list | grep -v zmpkg | grep "^ii" | awk '{print $2}' | tr '\n' ' '`
Open nginx.conf.web.https.default.template
Code: Select all
vi /opt/zimbra/conf/nginx/templates/nginx.conf.web.https.default.template
Look for
Code: Select all
#For long polling of Microsoft ActiveSync
before this location, insert:
Code: Select all
location ^~ /VNCMiddleware
{
proxy_cache off;
proxy_read_timeout 500s;
proxy_pass_header Cookie;
proxy_pass http://$TalkServerIP:8080/VNCMiddleware;
}
Note: replace $TalkServerIP with the actual IP of your Zimbra-Talk server.
The modified configuration will be updated and applied after executing
Code: Select all
/opt/zimbra/libexec/zmproxyconfgen
Finally, restart Zimbra:
Re: Error when attempting to configure Zimbra Talk Zimlet in Zimbra Admin
Posted: Tue Aug 02, 2016 7:44 pm
by solubiz
That did the trick, we are back up and running on the latest Zimbra 8.7 GA and the latest Zimbra Talk installer.
You're the man Jorge, THANK YOU
Re: Error when attempting to configure Zimbra Talk Zimlet in Zimbra Admin
Posted: Fri Sep 30, 2016 5:20 am
by DennisAyala
jorgedlcruz wrote:Hello,
For ZCS 8.7, you need to follow the next steps:
Steps for re-enabling Zimbra-Talk after patching or upgrading Zimbra
After the Zimbra-upgrade has been completed, you have perform these steps on the Zimbra installation.
Jorge, in a multi-server environment that would me the mailbox servers?
Regards,
Dennis
Re: [SOLVED] Error when attempting to configure Zimbra Talk Zimlet in Zimbra Admin
Posted: Wed Oct 05, 2016 1:19 am
by jorgedlcruz
Hi Dennis,
Please open a new thread with your questions, this post was solved
Best regards