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Asking a question

Posted: Sun Sep 14, 2014 1:07 am
by phoenix

On the pages in these forums there's a box like this:


That would appear to be the place to type your comments/question so I did that only to find out when I hit "Ask" that it's supposed to be the subject of the post not the actual question. I didn't think I was dumb enough to misunderstand what I was supposed to type in that box, obviously I am. That doesn't seem to be very intuitive but I guess everyone who uses these forums seems to manage.



Asking a question

Posted: Sun Sep 14, 2014 5:12 pm
by glenarmes
This box utilizes search to try and answer questions. As more data flows into the forums the more items will populate when typing in the Ask box. With no data when you click on Ask it takes you to the interface to post a forum question or discussion. We do appreciate you!

Asking a question

Posted: Tue Sep 16, 2014 3:27 am
by dirkjanvanderwal
Maybe "Finding an answer" is a better name for this option. I am a new user and was wondering where I shpuld put the subject of my question so I hit "+ New" right away.

Asking a question

Posted: Tue Sep 16, 2014 4:54 am
by glenarmes
Great suggestion [mention:05245e16b9964bbabba23c21093a0082:e9ed411860ed4f2ba0265705b8793d05] , than you.

Asking a question

Posted: Tue Sep 16, 2014 12:23 pm
by jenneme
Thanks for the feedback everyone. Good suggestion, Dirk. I will see what I can do to make it more intuitive or at least add some helpful instruction.