Forum Migration - communication, before the fact.
Posted: Sun Sep 14, 2014 7:11 am
Here is an example of another site I frequent that's just done an upgrade to their community answers - that was announced well in advance with a description of what was expected to happen and an update on what actually happened. Why wasn't this done for the Zimbra old forums instead of just taking them down without warning or any information about what was happening? At the very least the forum migration appears to have been an off-the-cuff decision with very little planning or thought for what would happen to the forum members or how they would cope with having no support for over two weeks.