I have been a long time user of Zimbra and now when I started my company I filled out the form to get some prices and options for Zimbra, now after about 6 months I still haven't got an answer.
I also asked the Zimbra account on twitter but that only seems to be one way communication, something that I find very negative.
I would love to just see the prices on Zimbra.com and what different options I have but instead I have to fill out forms, very user-unfriendly
So, now I am looking to support G-Suite for my customers instead, the prices are straight forward and I can be open and honest with them about support and communication.
Why I am thinking about quitting Zimbra
Re: Why I am thinking about quitting Zimbra
Unfortunately filling out pointless forms seems to be the strategy of the current management at Zimbra.Veidit wrote:I have been a long time user of Zimbra and now when I started my company I filled out the form to get some prices and options for Zimbra, now after about 6 months I still haven't got an answer.
I also asked the Zimbra account on twitter but that only seems to be one way communication, something that I find very negative.
I would love to just see the prices on Zimbra.com and what different options I have but instead I have to fill out forms, very user-unfriendly
- DualBoot
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Re: Why I am thinking about quitting Zimbra
Before leaving Zimbra, try to contact a reseller.
G-Suite is not a good answer from my point of view.
G-Suite is not a good answer from my point of view.
- jorgedlcruz
- Zimbra Alumni
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Re: Why I am thinking about quitting Zimbra
Hi Veidit,
I'm managing the Twitter account and don't remember to see any private message about pricing, it could be a mention instead?
You can always send an email to sales@zimbra.com with your questions, it works faster than the forms.
Or drop me an email to jorge@zimbra.com, meanwhile you can do things that with Gapps you can't like:
Best regards
I'm managing the Twitter account and don't remember to see any private message about pricing, it could be a mention instead?
You can always send an email to sales@zimbra.com with your questions, it works faster than the forms.
Or drop me an email to jorge@zimbra.com, meanwhile you can do things that with Gapps you can't like:
- Install ZCS on your Server for free, the Open Source version, no strings attached
- Download the Network Edition Trial, which will automatically add you on the system and a Sales Rep will contact you shortly
Best regards
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Re: Why I am thinking about quitting Zimbra
I am also tired of fighting to buy a license for Zimbra. It is almost like they dont want to sell the product. I am going to try the sales@zimbra.com email address listed above.
- jorgedlcruz
- Zimbra Alumni
- Posts: 2782
- Joined: Thu May 22, 2014 4:47 pm
Re: Why I am thinking about quitting Zimbra
How it was your experience writing to sales directly?
Let me know!
Let me know!