after upgrade, ext mail server cannot connect to zimbra anymore

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goorooj
Posts: 8
Joined: Mon Feb 12, 2018 10:36 am

after upgrade, ext mail server cannot connect to zimbra anymore

Post by goorooj »

Hi,

we have an exim4 mail in a dmz server that sends the mails to zimbra.

i had to upgrade zimbra. there was no admin for 3 years. documentation is sparse.
i upgraded from 8.0 at ubuntu 12.04 to 8.6, upgraded ubuntu to 14.04, installed 8.6 for 14.04, upgraded to 8.8.5 on 14.04, upgraded ubuntu to 16.04 and installed 8.8.5 for ubuntu 16.04

now the external mailserver cannot send mails to the internal zimbra anymore. i can send internal mails, i can send mails out from zimbra, but there are no mails coming in. i have a lot of messages like this on the external server

2018-02-12 11:32:49 1elBPk-0003WE-Hl DKIM: d=mail.hotels.com s=200608 c=relaxed/relaxed a=rsa-sha1 i=info@mail.hotels.com [verification succeeded]
2018-02-12 11:32:49 1elBPk-0003WE-Hl <= bounce-1935712_HTML-305490446-21567830-177351-1485@bounce.mail.hotels.com H=mta2.mail.hotels.com [66.231.92.97] P=esmtps X=TLS1.2:DHE_RSA_AES_256_CBC_SHA256:256 S=96202 id=32f78c0d-9a53-4c33-a1fc-c58e533be6e3@ind1s01mta666.xt.local
2018-02-12 11:32:49 1elBPk-0003WE-Hl == info@xxxx.de <INFO@XXXX.DE> R=special T=remote_smtp defer (-53): retry time not reached for any host

almost all mails get the retry time not reached status.

on the internal it looks like the external contacts the internal ok....

Feb 12 11:45:15 mailint postfix/postscreen[24326]: CONNECT from [192.168.xx.121]:54636 to [192.168.xx.122]:25
Feb 12 11:45:15 mailint postfix/postscreen[24326]: WHITELISTED [192.168.xx.121]:54636
Feb 12 11:45:15 mailint postfix/smtpd[24327]: connect from extmail.xxxx.de[192.168.xx.121]
Feb 12 11:45:15 mailint postfix/smtpd[24327]: NOQUEUE: filter: RCPT from extmail.xxxx.de[192.168.xx.121]: <>: Sender address triggers FILTER smtp-amavis:[127.0.0.1]:10026; from=<> to=<A55538@xxxx.com> proto=ESMTP helo=<extmail.xxxx.de>
Feb 12 11:45:15 mailint postfix/smtpd[24327]: E61AC1E156A: client=extmail.xxxx.de[192.168.xx.121]
Feb 12 11:45:15 mailint postfix/smtpd[24327]: disconnect from extmail.xxxx.de[192.168.xx.121] ehlo=1 mail=1 rcpt=1 quit=1 commands=4

i dont understand why the mails do not appear in the mailint.

alex
goorooj
Posts: 8
Joined: Mon Feb 12, 2018 10:36 am

Re: after upgrade, ext mail server cannot connect to zimbra anymore

Post by goorooj »

update: i also sent from ext mailserver a manual mail via telnet 25 to a recipient on my zimbra, no problem.
i am lost...
goorooj
Posts: 8
Joined: Mon Feb 12, 2018 10:36 am

Re: after upgrade, ext mail server cannot connect to zimbra anymore

Post by goorooj »

ok. now when i came back after lunch everything was working again.
that was strange.
topic can be closed i think...
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