I'm using "Release 8.8.15.GA.3829.UBUNTU14.64 UBUNTU14_64 FOSS edition, Patch 8.8.15_P1." on Ubuntu 14.04.
How my zimbra configured :
--mail.sandbox.com -- using to manage server email@example.com is the Administrator login account
--mydomain.com -- set as default domain and accounts defined to this domain.
Working Mode :
--mydomain.com defined as external account, on every 2 minutes zimbra connecting to pop.mydomain.com, downloading e-mails and delivering to user's inbox.
--When users send e-mail to outer world, zimbra sending emails through external relay server (smtp.mydomain.com), i'm setting external relay settings through "/opt/zimbra/conf/relayhost_map" and "/opt/zimbra/conf/relay_password" files
Everything works just fine with above configuration except Out of office messages. When users send mail to eachother (from mydomain.com to mydomain.com) if out of office is enabled system replies with defined Ooo message, but when user received an email from external user like "firstname.lastname@example.org" system doesn't return any Ooo message to sender, "Send custom message to those not in my organisation" defined as enabled, and the most strange thing is there is no any message in the mailbox.log file, not any error, not any message about Ooo message, just nothing.
What did i tried :
--Ooo auto reply cache duration set to zero :
Code: Select all
zmprov mc default zimbraPrefOutOfOfficeCacheDuration 0
Code: Select all
zmprov ma email@example.com zimbraPrefOutOfOfficeCacheDuration 0
--Disabled anti-spam service
--Checked with Hosting company to make sure they are not blocking any outgoing messages, they confirmed that there are no any block with any kind, and all other outgoing messages reaching to external recipients without any problem.
--Tested with and without "Send auto-replies during the following time period" option, didn't change the status.
My mailbox.log as attached.