Can't send emails to public domains

Discuss your pilot or production implementation with other Zimbra admins or our engineers.
Post Reply
ThunderKB
Posts: 3
Joined: Fri Aug 21, 2020 9:14 am

Can't send emails to public domains

Post by ThunderKB »

Hi,

There is a mail sending issue in our email server. We can't send emails to outside domains only from one email account(user3@domain.test). But we can send from other email accounts. all incoming emails are working. This issue is only for one email user. I have attached the delivery error report. Can anyone help me to resolve this issue pls..
errr.JPG
errr.JPG (57.71 KiB) Viewed 2682 times
User avatar
DualBoot
Elite member
Elite member
Posts: 1326
Joined: Mon Apr 18, 2016 8:18 pm
Location: France - Earth
ZCS/ZD Version: ZCS FLOSS - 8.8.15 Mutli servers
Contact:

Re: Can't send emails to public domains

Post by DualBoot »

Hello,

you must verify and clean your public mail server IP.
You must check that your public server IP has a reverse DNS and your public server hostname resoved with same IP.
Also check your EHLO hostname.
And use DKIM and SPF to get better score at SPAM detection.

Regards,
User avatar
JDunphy
Outstanding Member
Outstanding Member
Posts: 901
Joined: Fri Sep 12, 2014 11:18 pm
Location: Victoria, BC
ZCS/ZD Version: 9.0.0_P39 NETWORK Edition

Re: Can't send emails to public domains

Post by JDunphy »

What dualboot said. Also follow some of the ideas from this link below

https://bridge.grumpy-troll.org/2020/07 ... erver-bcp/

HTH,

Jim
ThunderKB
Posts: 3
Joined: Fri Aug 21, 2020 9:14 am

Re: Can't send emails to public domains

Post by ThunderKB »

Thank you for your replies..
This issue has been resolved automatically after 7 days
User avatar
DualBoot
Elite member
Elite member
Posts: 1326
Joined: Mon Apr 18, 2016 8:18 pm
Location: France - Earth
ZCS/ZD Version: ZCS FLOSS - 8.8.15 Mutli servers
Contact:

Re: Can't send emails to public domains

Post by DualBoot »

IT'S A MIRACLLLLEEEEEEE !!!! :mrgreen:
Post Reply