Search found 57 matches

by jhahm
Mon Oct 13, 2008 6:52 pm
Forum: Administrators
Topic: Appointment Cancellation Notices Spam server
Replies: 2
Views: 780

Appointment Cancellation Notices Spam server

Hi, you might be running into bug 29234:
Bug 29234 – Repeated message sending on appointment cancellation
by jhahm
Mon Oct 13, 2008 11:48 am
Forum: Developers
Topic: SOAP application causing Alarm/Reminder not to pop up
Replies: 1
Views: 707

SOAP application causing Alarm/Reminder not to pop up

Hi, it's not clear without more detail, but my initial guess is that the reminder definition ( element in SOAP) is getting wiped out when your SOAP application makes an update. Do you have a SOAP request/response trace of your app doing an update?
by jhahm
Mon Sep 08, 2008 12:47 pm
Forum: Administrators
Topic: Resource accepts even when busy
Replies: 14
Views: 2844

Resource accepts even when busy

This is bug 29350, fixed in ZCS 5.0.8.
by jhahm
Thu Jul 31, 2008 12:24 pm
Forum: Administrators
Topic: Unable to get calendar item notes MIME part
Replies: 12
Views: 3367

Unable to get calendar item notes MIME part

You can create a new calendar folder and move all suspect appointments to that calendar. That'll get your main calendar working again. Find the offending appointment, and submit it to the support case.
by jhahm
Wed Jul 30, 2008 12:16 pm
Forum: Administrators
Topic: Unable to get calendar item notes MIME part
Replies: 12
Views: 3367

Unable to get calendar item notes MIME part

Let's go for a brute force approach to find and remove the appointment containing the bad data. Get the user's mailbox id with a mysql query: mysql> select id from zimbra.mailbox where comment=''; Then go to /opt/zimbra/store/0//msg directory, and grep all files looking for "Legrand". Some...
by jhahm
Tue Jul 29, 2008 12:48 pm
Forum: Installation and Upgrade
Topic: Failure Upgrading from 4.5.11 to 5.0.6 Open-Source
Replies: 6
Views: 1928

Failure Upgrading from 4.5.11 to 5.0.6 Open-Source

Errno 39 is ENOTEMPTY, directory not empty. I think it's saying you have tables in mboxgroup20 database, and you must drop the tables before dropping the database. Try: mysql> use mboxgroup20; mysql> show tables; mysql> drop table [table name]; (for each table) If that still doesn't work, shutdown m...
by jhahm
Tue Jul 01, 2008 1:25 pm
Forum: Installation and Upgrade
Topic: Failure Upgrading from 4.5.11 to 5.0.6 Open-Source
Replies: 6
Views: 1928

Failure Upgrading from 4.5.11 to 5.0.6 Open-Source

Hi, the error message says the upgrade script was trying to run some SQL command against mboxgroup41.mail_item table but the table wasn't there. Either the mail_item table is missing or the mboxgroup41 database is missing. Use mysql client to check which is the case. "use mboxgroup41" comm...
by jhahm
Thu Jun 26, 2008 1:31 am
Forum: Installation and Upgrade
Topic: Failed to switch servers
Replies: 7
Views: 1557

Failed to switch servers

Is there any useful info in /opt/zimbra/log/mailbox.log? zmrestoreoffline sends most of its log output there.
I believe the "No DB_CONFIG" warning is only a warnin, not a cause for restore failure.
by jhahm
Tue Jun 10, 2008 11:03 am
Forum: Installation and Upgrade
Topic: Cannot start cluster on rhel 4 with ZCS 5.0.5
Replies: 5
Views: 1241

Cannot start cluster on rhel 4 with ZCS 5.0.5

I'm not much familiar with up2date, but try --channel option to make sure you're refreshing the cluster suite software too. Your kernel may be newer than the kernel modules of RHCS. You can get the latest cluster suite rpms from Red Hat Network site. My test box has kernel 2.6.9-67.ELsmp, which is s...
by jhahm
Tue Jun 10, 2008 3:37 am
Forum: Administrators
Topic: Question about redo logs and disaster recovery
Replies: 10
Views: 2859

Question about redo logs and disaster recovery

Then why don't you manually run an incremental backup now? Hopefully enough space will be freed up. If you don't get enough space back and must delete the logs, keep in mind your backups will be missing these logs. Restore will not be able to get all data back. The problem will become irrelevant aft...