Zimbra Forums

I have the identical problem - started at midnight last night. Recently upgraded to SLES 10 SP3 and zimbra 6.05. Has all worked fine for 2 weeks since upgrade.
Simon

Have had exactly the same problem following upgrade from 5.018 to 6.01. Server is SLES10 SP2.
Changing permissions on /opt/zimbra/data solved the issue.
Must be an issue on the upgrade routine

Not sure I'm following you now - the point is that this email wasn't spam or junk and should have gone straight to the inbox. I can't see firstly why it got picked up as spam and secondly why, even if it did, the filter we had discarded it. (Originally discarded and since we adjusted the filter now ...

The filter rule was essentially "if subject contains *spam* then discard". There waqs nothing in the subject of the message (which I took to mean the actual message title) that matched. However in "show original" there is the following line :- X-Path: TalkTalk-smtp X-IronPort-Ant...

You've cracked it, thanks so much. Changed the filter to "move to trash" got the sender to resend the message and it duly appeared in the trash folder. Absolutely nothing in the message or word doc that I can see that remotely matches the filter rules but presumably it is hidden somewhere ...

I'd already thought of that and the only filter was one that discarded mails with {Spam} or ****** in the subject. Had turned off all filters but I don't think they would have applied anyway. Don't think that the filter would have discarded a word document yet allowed an identically named pdf file. ...

Nothing else further down the file, have just done another test with same sender but this time the attachment was a .jpg rather than a .doc. Here's the output. Sep 11 12:22:34 mailserver postfix/smtpd[23275]: 032B885CE8: client=mxout-097-ewr.mailhop.org[216.146.33.97] Sep 11 12:22:34 mailserver post...

OK, have reindexed 5000+ messages, 0 failed and the missing messages are still not showing.

No, we are using the webclient, although I have just checked via an imap connection with windows mail and the messages are not showing there either.
Sorry about the double post, I thought I'd put the first one in the wrong section - is there any way I can cancel it?
Simon

OK, have looked in zimbra.log and the message is arriving at the server but is not being delivered to my mailbox. In the extract below the sender is douglas@oakestates.co.uk and the recipient is simon@oaklets.co.uk, there is a small word attachment. Sep 11 11:11:45 mailserver amavis[13131]: (13131-1...