Search found 27 matches

by ExTechOp
Mon May 22, 2023 7:21 am
Forum: Administrators
Topic: Email from one specific local user always moved to spam folder of another specific local user
Replies: 5
Views: 1318

Re: Email from one specific local user always moved to spam folder of another specific local user

If you are using IMAP for that account, please check on mailbox.log. I have similar issue and the problem is caused by IMAP on mobile devices. It seems my user mark as spam that email from email client on their mobile devices It does not even have to be the user, I've had instances where some kind ...
by ExTechOp
Mon Feb 07, 2022 12:32 pm
Forum: Administrators
Topic: Gmail / ActiveSync delete command loop sync causing sync issues and high CPU usage on mobiles and Zimbra server
Replies: 4
Views: 3650

Re: Gmail / ActiveSync delete command loop sync causing sync issues and high CPU usage on mobiles and Zimbra server

Are you running the latest Patch? There have been lots of ActiveSync fixes... zmcontrol -v (See, it only takes me a year to answer!) Yes, we are, currently at: Release 8.8.15_GA_3953.RHEL8_64_20200629025823 RHEL8_64 NETWORK edition, Patch 8.8.15_P30. But I'd like to note that this seems to be a pro...
by ExTechOp
Tue Feb 09, 2021 12:46 pm
Forum: Administrators
Topic: Gmail / ActiveSync delete command loop sync causing sync issues and high CPU usage on mobiles and Zimbra server
Replies: 4
Views: 3650

Re: Gmail / ActiveSync delete command loop sync causing sync issues and high CPU usage on mobiles and Zimbra server

I work with the same company as the previous author.
We still have this issue using Zimbra 8.8.15_GA_3980 (build 20201103043537), and we regularly reset phone syncing because of this.

Really, nobody else has this issue of phones getting stuck in a delete loop?
by ExTechOp
Fri Aug 14, 2020 8:54 am
Forum: Administrators
Topic: Upgrade woes: JavaScript error encountered in method ZaOverviewPanelController.prototype._overviewTreeListener
Replies: 1
Views: 1076

Re: Upgrade woes: JavaScript error encountered in method ZaOverviewPanelController.prototype._overviewTreeListener

ExTechOp wrote:Redeploying Zimlets (idea from some earlier threads in this forum) did not seem to make a difference.
A ticket with Zimbra very quickly solved this, I just hadn't redeployed the right package. Turns out com_zextras_zextras needed it, now the NG services work.
by ExTechOp
Thu Aug 13, 2020 12:22 pm
Forum: Administrators
Topic: Upgrade woes: JavaScript error encountered in method ZaOverviewPanelController.prototype._overviewTreeListener
Replies: 1
Views: 1076

Upgrade woes: JavaScript error encountered in method ZaOverviewPanelController.prototype._overviewTreeListener

When we upgraded from 8.8.15_GA_3945 to 8.8.15_GA_3953 (build 20200629025823) by installing P12, attempts to use the modules in the Network Modules NG section of the Zimbra Administration web console produce the error (without anything in the Detail section) JavaScript error encountered in method Za...
by ExTechOp
Wed May 20, 2020 12:25 pm
Forum: Administrators
Topic: Getting warning on LDAP Backup : invalid credentials
Replies: 4
Views: 3393

Re: Getting warning on LDAP Backup : invalid credentials

I finally ended up opening a new support case about this. I'll try to report here what the corrective action was. Turns out when you start out with an old version of Zimbra and update it to current levels, the zimbra local config item ldap_root_password never ends up getting set. You can verify thi...
by ExTechOp
Wed Apr 29, 2020 7:21 pm
Forum: Administrators
Topic: "An unknown error has occurred" at login screen
Replies: 2
Views: 4181

"An unknown error has occurred" at login screen

Unknown_error.png This extremely uninformative error message "An unknown error has occurred" comes up when you try to log in the first time with Firefox onto our Zimbra server. Following attempts at logging in will work as expected. Nothing seems to end up in the server logs. Does anyone ...
by ExTechOp
Wed Apr 29, 2020 1:40 pm
Forum: Administrators
Topic: Getting warning on LDAP Backup : invalid credentials
Replies: 4
Views: 3393

Re: Getting warning on LDAP Backup : invalid credentials

ExTechOp wrote:Did you ever end up opening a support ticket, or should we, as we have the same issue?
I finally ended up opening a new support case about this. I'll try to report here what the corrective action was.
by ExTechOp
Wed Apr 29, 2020 12:50 pm
Forum: Administrators
Topic: Display Email Addresses in place of Display Name
Replies: 1
Views: 2369

Re: Display Email Addresses in place of Display Name

With malware like emotet now scrapping user address books we are seeing a great influx in spoofed display names. I know from a user perspective there is an option in preferences to turn of "Display Names in place of email addresses", which then displays the email address along with the di...
by ExTechOp
Thu Aug 08, 2019 9:01 am
Forum: Administrators
Topic: Getting warning on LDAP Backup : invalid credentials
Replies: 4
Views: 3393

Re: Getting warning on LDAP Backup : invalid credentials

Did you ever end up opening a support ticket, or should we, as we have the same issue?