I have never called Zimbra support. But emailing support@zimbra.com has always gotten a decent response time always within 24 hours. I bought my licenses from a reseller and never had any issues except it took a few days to get the license. There has been a few threads about not being able to contac...

I upgraded all my users ZCO to 7.1 and they were using it against our 6.0.8 server without any major issues for a few days. I made sure everyone was on the latest ZCO before upgrading my ZCS to 7.1. Test the 7.1 ZCO out against 6.0.6 before deploying to everyone.

What ZCO installer are you using? 32/64?

What installer are you using? What version of Outlook 32/64-bit?

Your best bet is to use IMAP if your Zimbra server is FOSS. If Network Edition then Exchange would be your best bet. However it seems like you are a user and not an administrator. Contact your Zimbra administrator to properly setup your email on your phone.

Your import wizard is old and most likely will not support Outlook 2010. You would need Outlook 2003. Also, Zimbra Desktop is a mail client. The import wizard imports the mail into a Zimbra (ZCS) mail server. At least the last time I tried a PST import.

This is the wrong forum and website for that matter to trouble shoot issues with the GMV Atlas connector. This is for Zimbra BES Connector which can only be used with Network Edition Zimbra.

On my Windows 7 64-bit system that has Outlook 2007 32-bit, I installed the 32-bit ZCO. Works without a hitch.

[quote user="orobbert"]I am having the same issue. The account in question adds the emails to "Emailed Contacts" approx 2/3rds of the time, and the rest of the time does nothing.[/QUOTE]

Those 1/3 times happen to have the email address already in a contact?

Yes if you send a stop command to zmcontrol it will stop MySQL. You need MySQL running to do the database update. I did mine while everything was running and users were retrieving mail.