Installation error

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blightfoot
Posts: 1
Joined: Fri Sep 12, 2014 9:53 pm

Installation error

Post by blightfoot »

I am doing a binary install on a fresh copy of RHEL4

(clone CENTOS).. I am receiving this error message at the end of the

install..
Soap call failed: 500 Can't connect to localhost:7777 (connect:

Connection refused) at /opt/zimbra/zimbramon/zmcontrol line 230
Has anyone experienced this error??
17629anand
Zimbra Alumni
Zimbra Alumni
Posts: 273
Joined: Fri Sep 12, 2014 9:53 pm

Installation error

Post by 17629anand »

This could be a firewall problem. When installing the distro maybe

you enabled the firewall? Can you run:
# system-config-securitylevel
and disable firewall and retry the installation?
To startover a Zimbra install, do this to first remove it completely:
# cd /your/zimbra/download/directory

# ./install.sh -u
Now you are ready to do the install again:
# cd /your/zimbra/download/directory

# ./install.sh config.saved
If you don't have a 'config.saved' file from an earlier install, you

can take the install interview again.
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marcmac
Elite member
Elite member
Posts: 2091
Joined: Fri Sep 12, 2014 9:53 pm

Installation error

Post by marcmac »

Port 7777 is the port that the control daemon runs on. When you get this error, check to see if the zmmon process is running (there should be 3 of them):
ps auxww | grep zmmon
If it's running, and you still can't contact it, then it's probably a firewall issue, as the previous response mentioned.
If it's NOT running, take a look at /var/log/zimbra.log, and see if it logged an error on startup.
If it didn't, you can try to start it again - as the zimbra user, zmcontrol startup will start the control process.
raesene
Posts: 1
Joined: Fri Sep 12, 2014 9:54 pm

Installation error

Post by raesene »

I got this error the 1st time I installed, however it turned out to be that I'd run out of disk space (penalty of using a VM with a 4GB disk!)
one thing to check anyway.
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