LC.get(trial_expiration_date) was null, returning empty string

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inzanix
Posts: 19
Joined: Fri Sep 12, 2014 10:02 pm

LC.get(trial_expiration_date) was null, returning empty string

Postby inzanix » Wed Dec 21, 2005 10:17 am

The WARN in the subject matter appears in ~/log/zimbra.log whenever I attempt to login to the administrative console. This is followed by an INFO informing me that 'authentication failed for admin'.
There were no errors during my install nor in the install log. I even re-installed to confirm that the password I was using was correct (it is one I regularly use for this type of exercise so therefore I am unlikely to have mistyped it). I am, incidentally, able to login to read mail as admin (i.e. http://localhost, not https://localhost:7071), so it seems as though th authentication is actually working.
As far as I know the version I downloaded (FC 4 binary) is no evaluation and as I downloaded it last night it is unlikely to have expired by now in any case.
Anybody able to prod me past this point. As you can imagine a groupware system with a single, unmanageable, account is not terrbily useful.
Thanks


marcmac
Elite member
Elite member
Posts: 2091
Joined: Fri Sep 12, 2014 9:53 pm

LC.get(trial_expiration_date) was null, returning empty string

Postby marcmac » Wed Dec 21, 2005 10:24 am

zmlocalconfig -e trial_expiration_date=20070101

tomcat stop

tomcat start
run all those commands as zimbra from the command line.
inzanix
Posts: 19
Joined: Fri Sep 12, 2014 10:02 pm

LC.get(trial_expiration_date) was null, returning empty string

Postby inzanix » Wed Dec 21, 2005 11:07 am

Thanks, I tried these steps but still the same problem.
Shamefacedly taking a windows approach I am rebooting in case something else needed to be flushed. I will let you know if this works. But if nothing this did at least point me to the /opt/zimbra/conf/localconfig.xml, whihc will surely be useful information in the future.
I am confident that there will be a future
inzanix
Posts: 19
Joined: Fri Sep 12, 2014 10:02 pm

LC.get(trial_expiration_date) was null, returning empty string

Postby inzanix » Wed Dec 21, 2005 12:49 pm

OK, I rebooted. Checked the config file, date is 20070101.

Same problem when I try to connect.

Any further ideas? Anyone?

As I didn't mention it earlier I am working from zcs-3.0.0_M2_746.FC4
Thanks
bobby
Zimbra Employee
Zimbra Employee
Posts: 515
Joined: Fri Sep 12, 2014 10:01 pm

LC.get(trial_expiration_date) was null, returning empty string

Postby bobby » Thu Dec 22, 2005 2:53 am

>with a single, unmanageable, account is not terrbily useful
hey you can manage the server just fine with zmprov :eek:
anyway i don't see the same error in the log, but just to be sure: at this point you still have to log in to the admin with the full admin address, like admin@domain.com
inzanix
Posts: 19
Joined: Fri Sep 12, 2014 10:02 pm

LC.get(trial_expiration_date) was null, returning empty string

Postby inzanix » Thu Dec 22, 2005 6:16 am

Thanks Bobby. I am at my paying job right now :-( So I will try out these approaches when I get home and let you know
inzanix
Posts: 19
Joined: Fri Sep 12, 2014 10:02 pm

LC.get(trial_expiration_date) was null, returning empty string

Postby inzanix » Thu Dec 22, 2005 8:33 am

Thanks Bobby,
zmprov works like a charm (I guess I must have RTFMed with my eyese closed :-)

also logging in as admin@full.domain.name worked to get into the administration console. I can now start seriously looking at zimbra. It certainly looks impressive.
Also, the responiveness of the support team is very impressive
Have a good christmas and new year

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