Antivirus not running after setup

koi-bito · Post by **koi-bito** » Thu Nov 09, 2006 7:48 am

Used to use ClamAV in conjunction with MailScanner and Sendmail before migrating (on the same box) to Zimbra. Looking through the admin util, it seems that the AV scanner isn't running, but I can't see anyone to play around with it. Any suggestions?

phoenix · Post by **phoenix** » Thu Nov 09, 2006 8:22 am

What does:
su - zimbra

zmcontrol status
......show, is it disabled when you do that?

koi-bito · Post by **koi-bito** » Thu Nov 09, 2006 8:27 am

This is what I get:
antivirus Stopped

zmclamdctl is not running

koi-bito · Post by **koi-bito** » Thu Nov 09, 2006 8:27 am

[quote user="koi-bito"]This is what I get:
antivirus Stopped

zmclamdctl is not running[/QUOTE]
Also...trying to start it manually doesn't work either.

phoenix · Post by **phoenix** » Thu Nov 09, 2006 8:29 am

What error messages do you get when you try starting it manually? Which version/release of zimbra is this?

koi-bito · Post by **koi-bito** » Thu Nov 09, 2006 8:33 am

Version is: 4.0.3_GA_406.RHEL4-20061016143637
I don't actually get any error messages when trying to start...it says "done", but then in status, it shows what is posted above.

koi-bito · Post by **koi-bito** » Thu Nov 09, 2006 8:53 am

Seems like it's a problem with the .pid file...but I can't figure it out.

koi-bito · Post by **koi-bito** » Thu Nov 09, 2006 9:17 am

Got it...couldn't claim the port number of the old installation, even after shutting it down. tried re-starting the old one and then shutting it down, then starting the new one. That worked.

Ron Haines · Post by **Ron Haines** » Sun Jul 01, 2007 9:27 pm

Hi,

could you please post the details (as explict as you can make them) of what you did to get antivirus up again. I think I am in the same situation, with these error messages in the log:
ClamAV-clamd av-scanner FAILED: Too many retries to talk to 127.0.0.1:3310
I have mail accumulating in the deferred queue and need to get things back on track.

thanks,

Ron,

laha_subrata · Post by **laha_subrata** » Mon Jul 02, 2007 4:03 am

[quote user="Ron Haines"]Hi,

could you please post the details (as explict as you can make them) of what you did to get antivirus up again. I think I am in the same situation, with these error messages in the log:
ClamAV-clamd av-scanner FAILED: Too many retries to talk to 127.0.0.1:3310
I have mail accumulating in the deferred queue and need to get things back on track.

thanks,

Ron,[/QUOTE]

please reinstall your antivirus...