Zimbra Forums

Posted: **Thu Feb 16, 2017 4:55 pm**

Hello,

i have have upgraded my Ubuntu 14.04 to 16.04 and now i have some problems in upgrading Zimbra from 8.6 to 8.7.

fist i stopped zimbra and delete it from autostart (rc.d)
the i have make a "do-release-upgrade" on my ubuntu server
after upgrade my system and restart, i downloaded the latest zimbra 8.6 and run ./install.sh witch result in following error:

Operations logged to /tmp/install.log.8gmKGZf3
Checking for existing installation...
    zimbra-ldap...FOUND zimbra-ldap-8.6.0.GA.1153.UBUNTU14.64
    zimbra-logger...FOUND zimbra-logger-8.6.0.GA.1153.UBUNTU14.64
    zimbra-mta...FOUND zimbra-mta-8.6.0.GA.1153.UBUNTU14.64
    zimbra-dnscache...FOUND zimbra-dnscache-8.6.0.GA.1153.UBUNTU14.64
    zimbra-snmp...FOUND zimbra-snmp-8.6.0.GA.1153.UBUNTU14.64
    zimbra-store...FOUND zimbra-store-8.6.0.GA.1153.UBUNTU14.64
    zimbra-apache...FOUND zimbra-apache-8.6.0.GA.1153.UBUNTU14.64
    zimbra-spell...FOUND zimbra-spell-8.6.0.GA.1153.UBUNTU14.64
    zimbra-convertd...NOT FOUND
    zimbra-memcached...FOUND zimbra-memcached-8.6.0.GA.1153.UBUNTU14.64
    zimbra-proxy...NOT FOUND
    zimbra-archiving...NOT FOUND
    zimbra-core...FOUND zimbra-core-8.6.0.GA.1153.UBUNTU14.64
ZCS upgrade from 8.6.0 to 8.7.2 will be performed.
Checking for existing proxy service in your environment
Error: Unable to contact the LDAP server.

i thought it is the result of missing proxy or memcached module like described here: https://wiki.zimbra.com/wiki/Zimbra_Rel ... .0/Upgrade so i have run the ./install.sh from old installation (was alrady in my download folder) like described here: https://wiki.zimbra.com/wiki/Enabling_Z ... ng_servers but tha results in an other error:

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WARNING: ZCS is currently only supported on Ubuntu Server 12.04 and 14.04 LTS.
You are attempting to install on Ubuntu 16.04.2 LTS which may not work.
Support will not be provided if you choose to continue.


Do you wish to continue? [N] y

Operations logged to /tmp/install.log.3441
Checking for existing installation...
    zimbra-ldap...FOUND zimbra-ldap-8.6.0.GA.1153.UBUNTU14.64
    zimbra-logger...FOUND zimbra-logger-8.6.0.GA.1153.UBUNTU14.64
    zimbra-mta...FOUND zimbra-mta-8.6.0.GA.1153.UBUNTU14.64
    zimbra-dnscache...FOUND zimbra-dnscache-8.6.0.GA.1153.UBUNTU14.64
    zimbra-snmp...FOUND zimbra-snmp-8.6.0.GA.1153.UBUNTU14.64
    zimbra-store...FOUND zimbra-store-8.6.0.GA.1153.UBUNTU14.64
    zimbra-apache...FOUND zimbra-apache-8.6.0.GA.1153.UBUNTU14.64
    zimbra-spell...FOUND zimbra-spell-8.6.0.GA.1153.UBUNTU14.64
    zimbra-convertd...NOT FOUND
    zimbra-memcached...FOUND zimbra-memcached-8.6.0.GA.1153.UBUNTU14.64
    zimbra-proxy...NOT FOUND
    zimbra-archiving...NOT FOUND
    zimbra-core...FOUND zimbra-core-8.6.0.GA.1153.UBUNTU14.64
ZCS upgrade from 8.6.0 to 8.6.0 will be performed.
Validating ldap configuration
Unknown Error: It should be impossible to reach this statement.

What can i do? Thanks
Christoph

Posted: **Fri Feb 17, 2017 12:47 am**

What is the exactly message you see on the installation log?

Best regards

Posted: **Thu Feb 23, 2017 11:00 am**

Hi,

I had almost the same upgrade, only the updating zimbra version was a lil bit older (8.5.1) and zcs-8.7.3 is out already

first shutdown zimbra

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	su - zimbra
	zmcontrol stop

upgrade Ubuntu 14.04 to 16.04

backup your install_history cause it sometimes gets somehow damage uring the update
the installer fails on

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	Upgrading from  to 8.7.3_GA_1750
	ERROR: Upgrading from a ZCS version less than 7.0.0_GA is not supported

where it should come up with

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	Upgrading from 8.5.1_GA_3056 to 8.7.3_GA_1750
	Stopping zimbra services...done.
	This appears to be 8.5.1_GA

so

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cp /opt/zimbra/.install_history /home/zimbra-backup/.

from: viewtopic.php?t=60084 i took the tip to remove de x86_64-linux-gnu-thread-multi, but he has a lil typo in his 'rm' statement

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	rm -rf /opt/zimbra/zimbramon/lib/x86_64-linux-gnu-thread-multi*
	apt install libdata-uuid-perl libsocket-linux-perl

I needed some more perl fixes

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	apt-get install libxml-parser-perl
	cpan XML::XPath

zimbra needs to run for the update

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	su - zimbra
	zmcontrol start

and although not so much is working, everything should startup at this point.

Starting ldap...Done.
Starting zmconfigd...Done.
Starting dnscache...Done.
Starting logger...Done.
Starting mailbox...Done.
Starting memcached...Done.
Starting proxy...Done.
Starting amavis...Done.
Starting antispam...Done.
Starting antivirus...Done.
Starting opendkim...Done.
Starting snmp...Done.
Starting spell...Done.
Starting mta...Done.
Starting stats...Done.
Starting service webapp...Done.
Starting zimbra webapp...Done.
Starting zimbraAdmin webapp...Done.
Starting zimlet webapp...Done.

start the upgrade with the -s option

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./install.sh -s

remove the broken (symlinked) openldap in /opt/zimbra because that will skrew up the installation with out the -s option. Error message could be similar with mine or nagging about missing back_mdb.la files not found

ZCS upgrade from 8.7.3 to 8.7.3 will be performed.
Validating ldap configuration
Error: Unable to create a successful TLS connection to the ldap masters.
Fix cert configuration prior to upgrading.

from viewtopic.php?f=13&t=60691&start=10#p272114 i took the following solution that worked for me:

this was link broken

lrwxrwxrwx 1 zimbra zimbra 30 Mar 11 2016 openldap -> /opt/zimbra/openldap-2.4.39.2z

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	cd /opt/zimbra
	rm openldap
	mkdir /opt/zimbra/openldap/sbin
	cd /opt/zimbra/openldap/sbin
	ln -s /opt/zimbra/common/libexec/openldap

start the upgrade again without the -s option

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./install.sh

and everything should work fine. When it fails on the

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ERROR: Upgrading from a ZCS version less than 7.0.0_GA is not supported

i just had to restore my .install_history and i was good to go

Posted: **Wed Mar 08, 2017 7:58 pm**

I'm facing the very same scenario. After stopping ZCS/OSE under my previous Ubuntu 14.04.6 I went to do the release upgrade which went well. When I came up back again under Ubuntu 16.04SRV/LTS, every "zmcontrol" command as "Zimbra" user returns me " Segmentation fault " under the command line. I guess it's due to Zimbra trying to startup at boot under a version which was not compatible with Ubuntu 16.04 yet, that is, Zimbra V.8.6.

Therefore, I'd like to bring Zimbra from V.8.6 to V.8.7 compatible with the latest Ubuntu SRV/LTS. And now how to do it since I don't have a running instance of Zimbra anymore?

Thanks.

Posted: **Tue Apr 25, 2017 7:32 pm**

This exact issue here as well.

Did release upgrade without thinking it'd be an issue. Rebooted. zmcontrol has segmentation fault. Can't run 8.7.7 upgrade because ldap throws error.

This did not work: viewtopic.php?t=60084

Contemplating copying /opt/zimbra to new partition, snapshotting and nuking the system an re-installing. Luckily this is a test box w/ minimally important data.

Zimbra Forums

Update from Ubuntu 14.04 to 16.04 and zcs 8.6 to 8.7

Update from Ubuntu 14.04 to 16.04 and zcs 8.6 to 8.7

Re: Update from Ubuntu 14.04 to 16.04 and zcs 8.6 to 8.7

Re: Update from Ubuntu 14.04 to 16.04 and zcs 8.6 to 8.7

Re: Update from Ubuntu 14.04 to 16.04 and zcs 8.6 to 8.7

Re: Update from Ubuntu 14.04 to 16.04 and zcs 8.6 to 8.7