Upgrade from 8.8.8_GA_3008.NETWORK to 8.8.9 fails

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zmbr16
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Upgrade from 8.8.8_GA_3008.NETWORK to 8.8.9 fails

Postby zmbr16 » Wed Aug 01, 2018 5:04 am

Hello,

Upgrade from 8.8.8_GA_3008.NETWORK to 8.8.9 fails with the following message in an install log file:

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package zimbra-common-core-jar-1.0.0.1531215702-1.r7.x86_64 (which is newer than zimbra-common-core-jar-1.0.0.1530601706-1.r7.x86_64) is already installed


Did anyone experience the issue, and was able to resolve it.

I've reported the issue to Zimbra support on 25 July, with no success.

Thank you in advance for any help.

Best regards,
Alex.


axslingr
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Re: Upgrade from 8.8.8_GA_3008.NETWORK to 8.8.9 fails

Postby axslingr » Wed Aug 01, 2018 11:41 am

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zmbr16
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Re: Upgrade from 8.8.8_GA_3008.NETWORK to 8.8.9 fails

Postby zmbr16 » Wed Aug 01, 2018 9:53 pm

Thanks, Lance.

I saw that post, and unfortunately, that's not exactly my issue. I don't have that package to uninstall.
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maumar
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Re: Upgrade from 8.8.8_GA_3008.NETWORK to 8.8.9 fails

Postby maumar » Mon Aug 06, 2018 3:47 pm

Same here
cat /etc/centos-release
CentOS Linux release 7.5.1804 (Core)

=> ZCS upgrade from 8.8.8 to 8.8.9 will be performed.


Code: Select all

  Preparing...                          ########################################
        package zimbra-common-core-jar-1.0.0.1531215702-1.r7.x86_64 (which is newer than zimbra-common-core-jar-1.0.0.1530601706-1.r7.x86_64) is already installed
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zmbr16
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Re: Upgrade from 8.8.8_GA_3008.NETWORK to 8.8.9 fails

Postby zmbr16 » Tue Aug 07, 2018 3:52 am

Unfortunately, Zimbra support is of very little help. I've provided them with a Zimbra installer log file, from /tmp.
Now, they're asking me to re-run the upgrade once again, and send them all of the /tmp log files.

Does the error message simply means, that the Zimbra 8.8.9 package includes an older package, that is provided with 8.8.8 or an 8.8.8 patch?
andrey.ivanov
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Re: Upgrade from 8.8.8_GA_3008.NETWORK to 8.8.9 fails

Postby andrey.ivanov » Wed Aug 08, 2018 9:04 am

I've managed to upgrade yesterday 8.8.8_P8 -> 8.8.9_P2 on RHEL/CentOS6. I had the same problem with the zimbra-common-core-jar package being more recent then the one in 8.8.9_GA:

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Preparing... ##################################################
package zimbra-common-core-jar-1.0.0.1531215702-1.r6.x86_64 (which is newer than zimbra-common-core-jar-1.0.0.1530601706-1.r6.x86_64) is already installed


Made a ticket, Zimbra support has instructed me to use

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./install.sh --force-upgrade


It has worked perfectly on zimbra mailbox nodes. However when i started upgrading the proxy nodes (containing only proxy and memcached services) it has completely broken the proxy configuration.
The installer told me it was unable to contact the ldap server (the installer has chosen localhost as LDAP server!) and then it asked me all the questions as it it were a new installation of proxy. In the end it has worked but it has created false services for this "localhost" which appeared failed in zimbra admin monitoring interface. I have fixed it using https://wiki.zimbra.com/wiki/Server_status_in_the_admin_console_shows_an_extra_entry_for_%22localhost%22,_with_all_services_crossed_out :

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zmloggerhostmap -d localhost localhost


Other than that, things seem to be fine.
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zmbr16
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Re: Upgrade from 8.8.8_GA_3008.NETWORK to 8.8.9 fails

Postby zmbr16 » Fri Aug 10, 2018 1:26 pm

Thank you, Andrey!

I'll try it.

Best,
Alex.

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