Upgrade to 8.8.12 - Mailbox webapps fails to start

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Peq
Posts: 11
Joined: Mon Nov 19, 2018 7:37 am

Upgrade to 8.8.12 - Mailbox webapps fails to start

Postby Peq » Wed Apr 10, 2019 9:16 am

Hi Guys.
I saw there was a new update for Zimbra - so I tried to install the upgrade - but it fails and I cannot see why
My Installation is 8.8.11_FOSS on Ubuntu 16.04LTS with zextras for accessing as ActiveSync --> But now upgraded to 8.8.12 FOSS - but it'll fail to start several services (after this upgrade)

But I getting some errors :

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Apr 10 08:18:52 zimbra zmmailboxdmgr[13463]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
Apr 10 08:18:52 zimbra zmmailboxdmgr[13463]: assuming no other instance is running
Apr 10 08:18:52 zimbra zmmailboxdmgr[13463]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Apr 10 08:18:52 zimbra zmmailboxdmgr[13463]: assuming no other instance is running
Apr 10 08:18:52 zimbra zmmailboxdmgr[13463]: no manager process is running

But I can autually see the files here :

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# ls -lah /opt/zimbra/log/*.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:53 /opt/zimbra/log/amavisd.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:53 /opt/zimbra/log/amavis-mc.pid
-rw-rw-r-- 1 zimbra zimbra 5 apr 10 08:55 /opt/zimbra/log/clamd.pid
-rw-rw---- 1 zimbra zimbra 5 apr 10 08:55 /opt/zimbra/log/freshclam.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:55 /opt/zimbra/log/httpd.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:51 /opt/zimbra/log/logswatch.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:53 /opt/zimbra/log/memcached.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:55 /opt/zimbra/log/milter.pid
-rw-rw---- 1 zimbra zimbra 5 apr 10 08:51 /opt/zimbra/log/mysql.pid
-rw-r--r-- 1 root   root   5 apr 10 08:53 /opt/zimbra/log/nginx.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:55 /opt/zimbra/log/opendkim.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:55 /opt/zimbra/log/swatch.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:51 /opt/zimbra/log/unbound.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:50 /opt/zimbra/log/zmconfigd.pid
-rw-r--r-- 1 root   root   6 apr 10 09:09 /opt/zimbra/log/zmmailboxd_java.pid
-rw-r--r-- 1 root   root   6 apr 10 09:09 /opt/zimbra/log/zmmailboxd_manager.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:51 /opt/zimbra/log/zmrrdfetch-server.pid

I've also tried to change permissions on those 3 owned by root

But when staring Zimbra - It'll show this while starting the services:

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Starting ldap...Done.
        Starting zmconfigd...Done.
        Starting dnscache...Done.
        Starting logger...Done.
        Starting mailbox...Failed.

        Starting memcached...Done.
        Starting proxy...Done.
        Starting amavis...Done.
        Starting antispam...Done.
        Starting antivirus...Done.
        Starting opendkim...Done.
        Starting snmp...Done.
        Starting spell...Done.
        Starting mta...Done.
        Starting stats...Done.
        Starting service webapp...
Failed.
        Starting zimbra webapp..Done.
        Starting zimbraAdmin webapp...Failed.
        Starting zimlet webapp...Failed.
 ...waiting for child to terminate.

/var/log/zimbra.log when starting the server -->https://pastebin.com/RSkZWcA7


So I cannot login to either Administration or webmail administration - But also not sure where to look for this error:
When installing - I'm ending up exiting with this error:

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applying 8811GA upgrade changesCan't call method "get_value" on an undefined value at /opt/zimbra/libexec/zmupgrade.pm line 3208

Install log can be found here https://pastebin.com/d3yfhnz3 - While a output of ps -aux after stopping zimbra https://pastebin.com/g2i9mg7e
Is it this line that give the problem!!

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  my @attrvals=$entry->get_value("olcDbIndex");

Carse onlysoftware install goes fine without errors

After stopping the Zimbra Server - I've deleted the old PIDS - and also tried rebooting the server - But It will not start my Zimbra server anymore.

How come these 4 services fails mailboxd - service webmap - zimbraAdmin webapp - zimlet webapp after the upgrade - and what to do to solve this - if possible ???
But these 2 PID keeps comming back and aren't removed by zimbra ?

Code: Select all

-rw-r--r-- 1 root root 6 apr 10 10:30 zmmailboxd_java.pid
-rw-r--r-- 1 root root 6 apr 10 10:30 zmmailboxd_manager.pid

What can carse this error ?

EDIT
While running in terminal - I'm getting this error in mailbox.out

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OpenJDK 64-Bit Server VM warning: Option UseConcMarkSweepGC was deprecated in version 9.0 and will likely be removed in a future release.
Unrecognized VM option 'PrintGCDateStamps'
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.
OpenJDK 64-Bit Server VM warning: Option UseConcMarkSweepGC was deprecated in version 9.0 and will likely be removed in a future release.
Unrecognized VM option 'PrintGCDateStamps'
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.

Listing my different package theres only this one in my archive

Code: Select all

# locate zimbra-openjdk
/usr/share/doc/zimbra-openjdk
/usr/share/doc/zimbra-openjdk-cacerts
/usr/share/doc/zimbra-openjdk/changelog.Debian.gz
/usr/share/doc/zimbra-openjdk/copyright
/usr/share/doc/zimbra-openjdk-cacerts/changelog.Debian.gz
/usr/share/doc/zimbra-openjdk-cacerts/copyright
/var/cache/apt/archives/zimbra-openjdk-cacerts_1.0.5-1zimbra8.7b1.16.04_all.deb
/var/cache/apt/archives/zimbra-openjdk_11.0.2-1zimbra8.8b1.16.04_amd64.deb
/var/lib/dpkg/info/zimbra-openjdk-cacerts.list
/var/lib/dpkg/info/zimbra-openjdk-cacerts.md5sums
/var/lib/dpkg/info/zimbra-openjdk-cacerts.postinst
/var/lib/dpkg/info/zimbra-openjdk-cacerts.preinst
/var/lib/dpkg/info/zimbra-openjdk.list
/var/lib/dpkg/info/zimbra-openjdk.md5sums



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pup_seba
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Re: Upgrade to 8.8.12 - Mailbox webapps fails to start

Postby pup_seba » Wed Apr 10, 2019 10:58 am

Hi,

Did you tried manually removing the files marked as "stale pid" in your logs? Try moving them to other location like /tmp

mv /opt/zimbra/log/zmmailboxd_manager.pid /tmp

Also, once you moved those files, you could try to start only your mysql first to see if that eases the diagnose.
zmcontrol stop
mysql.server start
zmcontrol start
Peq
Posts: 11
Joined: Mon Nov 19, 2018 7:37 am

Re: Upgrade to 8.8.12 - Mailbox webapps fails to start

Postby Peq » Wed Apr 10, 2019 11:32 am

Hi
And thanks for the answer
I thinks I have tried almost anything with these PID file :-)
Deleting - moving - change ownership - But it'll keep ending up with 2 new PID after shutting down the Zimbra

I'm getting this output in console
Starting mailbox...Failed.

When looking inside zmmailboxd.out

Code: Select all

OpenJDK 64-Bit Server VM warning: Option UseConcMarkSweepGC was deprecated in version 9.0 and will likely be removed in a future release.
Unrecognized VM option 'PrintGCDateStamps'
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.


But I did try youridea - but without any luck

As the earliere postshow - this problem as I see it

Code: Select all

Apr 10 13:29:58 zimbra zimbramon[7658]: 7658:info: Starting mailbox via zmcontrol
Apr 10 13:29:59 zimbra zmmailboxdmgr[9189]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
Apr 10 13:29:59 zimbra zmmailboxdmgr[9189]: assuming no other instance is running
Apr 10 13:29:59 zimbra zmmailboxdmgr[9189]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Apr 10 13:29:59 zimbra zmmailboxdmgr[9189]: assuming no other instance is running
Apr 10 13:29:59 zimbra zmmailboxdmgr[9189]: no manager process is running
Apr 10 13:29:59 zimbra zmmailboxdmgr[9200]: start requested
Apr 10 13:29:59 zimbra zmmailboxdmgr[9200]: checking if another instance of manager is already running
Apr 10 13:29:59 zimbra zmmailboxdmgr[9200]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
Apr 10 13:29:59 zimbra zmmailboxdmgr[9200]: assuming no other instance is running
Apr 10 13:29:59 zimbra zmmailboxdmgr[9200]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Apr 10 13:29:59 zimbra zmmailboxdmgr[9200]: assuming no other instance is running
Apr 10 13:29:59 zimbra zmmailboxdmgr[9201]: wrote manager pid 9201 to /opt/zimbra/log/zmmailboxd_manager.pid
Apr 10 13:29:59 zimbra zmmailboxdmgr[9201]: manager started mailboxd/JVM with pid 9206
Apr 10 13:29:59 zimbra zmmailboxdmgr[9206]: wrote java pid 9206 to /opt/zimbra/log/zmmailboxd_java.pid
Apr 10 13:29:59 zimbra zmmailboxdmgr[9201]: manager woke up from wait on mailboxd/JVM with pid 9206
Apr 10 13:29:59 zimbra zmmailboxdmgr[9201]: manager started mailboxd/JVM with pid 9228
Apr 10 13:29:59 zimbra zmmailboxdmgr[9228]: wrote java pid 9228 to /opt/zimbra/log/zmmailboxd_java.pid
Apr 10 13:29:59 zimbra zmmailboxdmgr[9201]: manager woke up from wait on mailboxd/JVM with pid 9228
Apr 10 13:29:59 zimbra zmmailboxdmgr[9201]: mailboxd/JVM exited twice in 0 seconds (tolerance=60)
Apr 10 13:30:03 zimbra postfix/postqueue[9336]: fatal: Queue report unavailable - mail system is down
Apr 10 13:30:03 zimbra zimbramon[9261]: 9261:info: 2019-04-10 13:30:03, QUEUE: 0 0


As soon as the mailboxd starting it F***** everything up and keeps logging about these 2 files!
My guess its about the error frm the JAVA - So what to do here - since my openJDK JVM keeps failing
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pup_seba
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Re: Upgrade to 8.8.12 - Mailbox webapps fails to start

Postby pup_seba » Wed Apr 10, 2019 12:27 pm

Hi,

Just as a reference for you, this is what my .pid owners and permissions look like in my lab.

-rw-r-----. 1 zimbra zimbra 6 abr 10 12:58 convertd.pid
-rw-r-----. 1 zimbra zimbra 6 abr 10 12:59 httpd.pid
-rw-r-----. 1 zimbra zimbra 6 abr 10 12:58 logswatch.pid
-rw-rw----. 1 zimbra zimbra 6 abr 10 12:53 mysql.pid
-rw-r-----. 1 zimbra zimbra 6 abr 10 12:59 swatch.pid
-rw-r-----. 1 zimbra zimbra 6 abr 10 12:58 zmconfigd.pid
-rw-r--r--. 1 root root 6 abr 10 12:58 zmmailboxd_java.pid
-rw-r--r--. 1 root root 6 abr 10 12:58 zmmailboxd_manager.pid
-rw-r-----. 1 zimbra zimbra 6 abr 10 12:58 zmrrdfetch-server.pid

It seems you are using some sort of non-zimbra java...as user zimbra, what's the output if you execute "env"?

This is how my java process looks in memory:
zimbra 93703 93698 6 12:58 ? 00:05:37 /opt/zimbra/common/bin/java -Dfile.encoding=UTF-8 -server -Dhttps.protocols=TLSv1,TLSv1.1,TLSv1.2 -Djdk.tls.client.protocols=TLSv1,TLSv1.1,TLSv1.2 -Djava.awt.headless=true -Dsun.net.inetaddr.ttl=60 -Dorg.apache.jasper.compiler.disablejsr199=true -XX:+UseConcMarkSweepGC -XX:SoftRefLRUPolicyMSPerMB=1 -XX:-OmitStackTraceInFastThrow -verbose:gc -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintGCApplicationStoppedTime -Xloggc:/opt/zimbra/log/gc.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=20 -XX:GCLogFileSize=10M -Djava.net.preferIPv4Stack=true -Xss256k -Xms1951m -Xmx1951m -Xmn487m -Djava.io.tmpdir=/opt/zimbra/mailboxd/work -Djava.library.path=/opt/zimbra/lib -Djava.endorsed.dirs=/opt/zimbra/mailboxd/common/endorsed -Dzimbra.config=/opt/zimbra/conf/localconfig.xml -Djetty.base=/opt/zimbra/mailboxd -Djetty.home=/opt/zimbra/common/jetty_home -DSTART=/opt/zimbra/mailboxd/etc/start.config -jar /opt/zimbra/common/jetty_home/start.jar --module=zimbra,server,servlet,servlets,jsp,jstl,jmx,resources,websocket,ext,plus,rewrite,monitor,continuation,webapp,setuid jetty.home=/opt/zimbra/common/jetty_home jetty.base=/opt/zimbra/mailboxd /opt/zimbra/mailboxd/etc/jetty.xml

Which as you can see uses PrintGCDetails and UseConcMarkSweepGC. I don't see the warnings you see in my logs.

Also, these are my Java versions (i'm running on a rhel7):
[zimbra@zimbrastore01 ~]$ /opt/zimbra/common/bin/java -version
openjdk version "1.8.0_172-zimbra"
OpenJDK Runtime Environment (build 1.8.0_172-zimbra-b01)
OpenJDK 64-Bit Server VM (build 25.172-b01, mixed mode)

If as Zimbra user, I execute "java -version" (anywhere), I get:
[zimbra@zimbrastore01 ~]$ java -version
openjdk version "1.8.0_172-zimbra"
OpenJDK Runtime Environment (build 1.8.0_172-zimbra-b01)
OpenJDK 64-Bit Server VM (build 25.172-b01, mixed mode)

If I execute the java -version as root, I get:
[root@zimbrastore01 log]# java -version
OpenJDK 64-Bit Server VM warning: .hotspot_compiler file is present but has been ignored. Run with -XX:CompileCommandFile=.hotspot_compiler to load the file.
openjdk version "1.8.0_201"
OpenJDK Runtime Environment (build 1.8.0_201-b09)
OpenJDK 64-Bit Server VM (build 25.201-b09, mixed mode)

Just out of curiosity, are you using "su - zimbra" (correct form to do it) to switch to user zimbra or are you using "su zimbra" (plz note the lack of the '-') or any other way?
Peq
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Joined: Mon Nov 19, 2018 7:37 am

Re: Upgrade to 8.8.12 - Mailbox webapps fails to start

Postby Peq » Wed Apr 10, 2019 2:33 pm

Hi.
I'm Using su - zimbra

That Java package is the default from Ubuntu - So not sure where to downgrade this . But the Package archive says OpenJDK JVM 11 --> Which is the version when running zimbra-openjdk ( From ubuntu Archive)
And since I've already upgraded its not possible to reverse that upgrade.
That actually become a clean install insttead - Since Im not getting any mails etc - and its a pretty bad these days (mom just died)

I've just download 18.04 But that will not see the RAID Drives ( GRRRR - so back to 16.04 ) and hopyfully I can restore My setup - Since I have been running Zimbra for the last 6years without regret ( Untill now )
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pup_seba
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Re: Upgrade to 8.8.12 - Mailbox webapps fails to start

Postby pup_seba » Wed Apr 10, 2019 3:03 pm

Notice that 18.04 is beta, and for what other users said here in the forums is giving some problems.

Dumb question here, don't you have a snapshot from before the upgrade?
rosole
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Re: Upgrade to 8.8.12 - Mailbox webapps fails to start

Postby rosole » Wed Apr 10, 2019 4:47 pm

Hello.

I've got the same issue after update fromn 8.8.11 to 8.8.12.
Interesting that on 8.8.11 all worked correctly.

zmcontrol status

amavis Running
antispam Running
antivirus Running
dnscache Running
ldap Running
logger Running
mailbox Stopped
zmmailboxdctl is not running.
memcached Running
mta Running
opendkim Running
proxy Running
service webapp Stopped
zmmailboxdctl is not running.
snmp Running
spell Running
stats Running
zimbra webapp Stopped
zmmailboxdctl is not running.
zimbraAdmin webapp Stopped
zmmailboxdctl is not running.
zimlet webapp Stopped
zmmailboxdctl is not running.
zmconfigd Running

in /opt/zimbra/log/zmmailboxd.out got:

OpenJDK 64-Bit Server VM warning: Option UseConcMarkSweepGC was deprecated in version 9.0 and will likely be removed in a future release.
Unrecognized VM option 'PrintGCDateStamps'
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.

s -l /opt/zimbra/log/*.pid
-rw-r----- 1 zimbra zimbra 5 Apr 10 18:00 /opt/zimbra/log/amavis-mc.pid
-rw-r----- 1 zimbra zimbra 5 Apr 10 18:00 /opt/zimbra/log/amavisd.pid
-rw-rw-r-- 1 zimbra zimbra 5 Apr 10 18:01 /opt/zimbra/log/clamd.pid
-rw-rw---- 1 zimbra zimbra 5 Apr 10 18:01 /opt/zimbra/log/freshclam.pid
-rw-r----- 1 zimbra zimbra 5 Apr 10 18:01 /opt/zimbra/log/httpd.pid
-rw-r----- 1 zimbra zimbra 5 Apr 10 17:59 /opt/zimbra/log/logswatch.pid
-rw-r----- 1 zimbra zimbra 5 Apr 10 18:00 /opt/zimbra/log/memcached.pid
-rw-rw---- 1 zimbra zimbra 5 Apr 10 17:59 /opt/zimbra/log/mysql.pid
-rw-r--r-- 1 root root 5 Apr 10 18:00 /opt/zimbra/log/nginx.pid
-rw-r----- 1 zimbra zimbra 5 Apr 10 18:01 /opt/zimbra/log/opendkim.pid
-rw-r----- 1 zimbra zimbra 5 Apr 10 18:01 /opt/zimbra/log/swatch.pid
-rw-r----- 1 zimbra zimbra 5 Apr 10 17:59 /opt/zimbra/log/unbound.pid
-rw-r----- 1 zimbra zimbra 5 Apr 10 17:59 /opt/zimbra/log/zmconfigd.pid
-rw-r--r-- 1 root root 6 Apr 10 18:12 /opt/zimbra/log/zmmailboxd_java.pid
-rw-r--r-- 1 root root 6 Apr 10 18:12 /opt/zimbra/log/zmmailboxd_manager.pid
-rw-r----- 1 zimbra zimbra 5 Apr 10 17:59 /opt/zimbra/log/zmrrdfetch-server.pid

java --version
openjdk 11.0.2 2019-01-15
OpenJDK Runtime Environment 18.9 (build 11.0.2+9)
OpenJDK 64-Bit Server VM 18.9 (build 11.0.2+9, mixed mode)

as zimbra user:

env
MANPATH=/opt/zimbra/common/share/man:
TERM=xterm-256color
SHELL=/bin/bash
PERL5LIB=/opt/zimbra/common/lib/perl5/x86_64-linux-gnu-thread-multi:/opt/zimbra/common/lib/perl5
USER=zimbra
LS_COLORS=rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:or=40;31;01:mi=00:su=37;41:sg=30;43:ca=30;41:tw=30;42:ow=34;42:st=37;44:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arc=01;31:*.arj=01;31:*.taz=01;31:*.lha=01;31:*.lz4=01;31:*.lzh=01;31:*.lzma=01;31:*.tlz=01;31:*.txz=01;31:*.tzo=01;31:*.t7z=01;31:*.zip=01;31:*.z=01;31:*.Z=01;31:*.dz=01;31:*.gz=01;31:*.lrz=01;31:*.lz=01;31:*.lzo=01;31:*.xz=01;31:*.bz2=01;31:*.bz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tz=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.war=01;31:*.ear=01;31:*.sar=01;31:*.rar=01;31:*.alz=01;31:*.ace=01;31:*.zoo=01;31:*.cpio=01;31:*.7z=01;31:*.rz=01;31:*.cab=01;31:*.jpg=01;35:*.jpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.webm=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=00;36:*.au=00;36:*.flac=00;36:*.m4a=00;36:*.mid=00;36:*.midi=00;36:*.mka=00;36:*.mp3=00;36:*.mpc=00;36:*.ogg=00;36:*.ra=00;36:*.wav=00;36:*.oga=00;36:*.opus=00;36:*.spx=00;36:*.xspf=00;36:
SUDO_USER=rosol
SUDO_UID=1000
SNMPCONFPATH=/opt/zimbra/conf
USERNAME=root
JYTHONPATH=/opt/zimbra/common/lib/jylibs
MAIL=/var/mail/zimbra
PATH=/opt/zimbra/bin:/opt/zimbra/common/lib/jvm/java/bin:/opt/zimbra/common/bin:/opt/zimbra/common/sbin:/usr/sbin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games
PWD=/home/rosol
JAVA_HOME=/opt/zimbra/common/lib/jvm/java
LANG=en_US.UTF-8
PERLLIB=/opt/zimbra/common/lib/perl5/x86_64-linux-gnu-thread-multi:/opt/zimbra/common/lib/perl5
HOME=/opt/zimbra
SUDO_COMMAND=/bin/sh
SHLVL=2
LANGUAGE=en_US.UTF-8
LOGNAME=zimbra
LC_CTYPE=UTF-8
LESSOPEN=| /usr/bin/lesspipe %s
SUDO_GID=1000
LESSCLOSE=/usr/bin/lesspipe %s %s
HISTTIMEFORMAT=%y%m%d %T
_=/usr/bin/env

Any help appreciate :-)

Thank you for help.
Peq
Posts: 11
Joined: Mon Nov 19, 2018 7:37 am

Re: Upgrade to 8.8.12 - Mailbox webapps fails to start

Postby Peq » Thu Apr 11, 2019 8:43 am

Well - Instead I'm doing a total reinstall and keeps it on 8.8.11
I haven't got any solutions for this issue - and are needing my mailaccounts working ASAP
Peq
Posts: 11
Joined: Mon Nov 19, 2018 7:37 am

Re: Upgrade to 8.8.12 - Mailbox webapps fails to start

Postby Peq » Thu Apr 11, 2019 10:55 am

A clean install - with a new installation of Zimbra 8.8.11 are running fine - But as far as I see 8.8.12 is only BETA for Ubuntu18.04

So I do not get why this have gone so wrong
rosole
Posts: 25
Joined: Thu Jul 05, 2018 4:45 pm

Re: Upgrade to 8.8.12 - Mailbox webapps fails to start

Postby rosole » Thu Apr 11, 2019 11:57 am

Guys, it's not java issue.
I've add latest java version to Zimbra and got the same error.

zimbra@zimbra:~$ java -version
openjdk version "11.0.2" 2019-01-15
OpenJDK Runtime Environment 18.9 (build 11.0.2+9)
OpenJDK 64-Bit Server VM 18.9 (build 11.0.2+9, mixed mode)

I think, it's something wrong in Zimbra.

File /opt/zimbra/conf/localconfig.xml got value

<key name="mailboxd_java_options">
<value>-server -Dhttps.protocols=TLSv1,TLSv1.1,TLSv1.2 -Djdk.tls.client.protocols=TLSv1,TLSv1.1,TLSv1.2 -Djava.awt.headless=true -Dsun.net.inetaddr.ttl=${networkaddress_cache_ttl} -Dorg.apache.jasper.compiler.disablejsr199=true -XX:+UseConcMarkSweepGC -XX:SoftRefLRUPolicyMSPerMB=1 -XX:-OmitStackTraceInFastThrow -verbose:gc -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintGCApplicationStoppedTime -Xloggc:/opt/zimbra/log/gc.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=20 -XX:GCLogFileSize=10M -Djava.net.preferIPv4Stack=true</value>

I'm not sure that previous Zimbra's version . got it.

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