Upgrade to 8.8.12 - Mailbox webapps fails to start
Posted: Wed Apr 10, 2019 9:16 am
Hi Guys.
I saw there was a new update for Zimbra - so I tried to install the upgrade - but it fails and I cannot see why
My Installation is 8.8.11_FOSS on Ubuntu 16.04LTS with zextras for accessing as ActiveSync --> But now upgraded to 8.8.12 FOSS - but it'll fail to start several services (after this upgrade)
But I getting some errors :
But I can autually see the files here :
I've also tried to change permissions on those 3 owned by root
But when staring Zimbra - It'll show this while starting the services:
/var/log/zimbra.log when starting the server -->https://pastebin.com/RSkZWcA7
So I cannot login to either Administration or webmail administration - But also not sure where to look for this error:
When installing - I'm ending up exiting with this error:
Install log can be found here https://pastebin.com/d3yfhnz3 - While a output of ps -aux after stopping zimbra https://pastebin.com/g2i9mg7e
Is it this line that give the problem!!
Carse onlysoftware install goes fine without errors
After stopping the Zimbra Server - I've deleted the old PIDS - and also tried rebooting the server - But It will not start my Zimbra server anymore.
How come these 4 services fails mailboxd - service webmap - zimbraAdmin webapp - zimlet webapp after the upgrade - and what to do to solve this - if possible ???
But these 2 PID keeps comming back and aren't removed by zimbra ?
What can carse this error ?
EDIT
While running in terminal - I'm getting this error in mailbox.out
Listing my different package theres only this one in my archive
I saw there was a new update for Zimbra - so I tried to install the upgrade - but it fails and I cannot see why
My Installation is 8.8.11_FOSS on Ubuntu 16.04LTS with zextras for accessing as ActiveSync --> But now upgraded to 8.8.12 FOSS - but it'll fail to start several services (after this upgrade)
But I getting some errors :
Code: Select all
Apr 10 08:18:52 zimbra zmmailboxdmgr[13463]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
Apr 10 08:18:52 zimbra zmmailboxdmgr[13463]: assuming no other instance is running
Apr 10 08:18:52 zimbra zmmailboxdmgr[13463]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Apr 10 08:18:52 zimbra zmmailboxdmgr[13463]: assuming no other instance is running
Apr 10 08:18:52 zimbra zmmailboxdmgr[13463]: no manager process is running
Code: Select all
# ls -lah /opt/zimbra/log/*.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:53 /opt/zimbra/log/amavisd.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:53 /opt/zimbra/log/amavis-mc.pid
-rw-rw-r-- 1 zimbra zimbra 5 apr 10 08:55 /opt/zimbra/log/clamd.pid
-rw-rw---- 1 zimbra zimbra 5 apr 10 08:55 /opt/zimbra/log/freshclam.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:55 /opt/zimbra/log/httpd.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:51 /opt/zimbra/log/logswatch.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:53 /opt/zimbra/log/memcached.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:55 /opt/zimbra/log/milter.pid
-rw-rw---- 1 zimbra zimbra 5 apr 10 08:51 /opt/zimbra/log/mysql.pid
-rw-r--r-- 1 root root 5 apr 10 08:53 /opt/zimbra/log/nginx.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:55 /opt/zimbra/log/opendkim.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:55 /opt/zimbra/log/swatch.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:51 /opt/zimbra/log/unbound.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:50 /opt/zimbra/log/zmconfigd.pid
-rw-r--r-- 1 root root 6 apr 10 09:09 /opt/zimbra/log/zmmailboxd_java.pid
-rw-r--r-- 1 root root 6 apr 10 09:09 /opt/zimbra/log/zmmailboxd_manager.pid
-rw-r----- 1 zimbra zimbra 5 apr 10 08:51 /opt/zimbra/log/zmrrdfetch-server.pid
But when staring Zimbra - It'll show this while starting the services:
Code: Select all
Starting ldap...Done.
Starting zmconfigd...Done.
Starting dnscache...Done.
Starting logger...Done.
Starting mailbox...Failed.
Starting memcached...Done.
Starting proxy...Done.
Starting amavis...Done.
Starting antispam...Done.
Starting antivirus...Done.
Starting opendkim...Done.
Starting snmp...Done.
Starting spell...Done.
Starting mta...Done.
Starting stats...Done.
Starting service webapp...
Failed.
Starting zimbra webapp..Done.
Starting zimbraAdmin webapp...Failed.
Starting zimlet webapp...Failed.
...waiting for child to terminate.
So I cannot login to either Administration or webmail administration - But also not sure where to look for this error:
When installing - I'm ending up exiting with this error:
Code: Select all
applying 8811GA upgrade changesCan't call method "get_value" on an undefined value at /opt/zimbra/libexec/zmupgrade.pm line 3208
Is it this line that give the problem!!
Code: Select all
my @attrvals=$entry->get_value("olcDbIndex");
Carse onlysoftware install goes fine without errors
After stopping the Zimbra Server - I've deleted the old PIDS - and also tried rebooting the server - But It will not start my Zimbra server anymore.
How come these 4 services fails mailboxd - service webmap - zimbraAdmin webapp - zimlet webapp after the upgrade - and what to do to solve this - if possible ???
But these 2 PID keeps comming back and aren't removed by zimbra ?
Code: Select all
-rw-r--r-- 1 root root 6 apr 10 10:30 zmmailboxd_java.pid
-rw-r--r-- 1 root root 6 apr 10 10:30 zmmailboxd_manager.pid
EDIT
While running in terminal - I'm getting this error in mailbox.out
Code: Select all
OpenJDK 64-Bit Server VM warning: Option UseConcMarkSweepGC was deprecated in version 9.0 and will likely be removed in a future release.
Unrecognized VM option 'PrintGCDateStamps'
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.
OpenJDK 64-Bit Server VM warning: Option UseConcMarkSweepGC was deprecated in version 9.0 and will likely be removed in a future release.
Unrecognized VM option 'PrintGCDateStamps'
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.
Code: Select all
# locate zimbra-openjdk
/usr/share/doc/zimbra-openjdk
/usr/share/doc/zimbra-openjdk-cacerts
/usr/share/doc/zimbra-openjdk/changelog.Debian.gz
/usr/share/doc/zimbra-openjdk/copyright
/usr/share/doc/zimbra-openjdk-cacerts/changelog.Debian.gz
/usr/share/doc/zimbra-openjdk-cacerts/copyright
/var/cache/apt/archives/zimbra-openjdk-cacerts_1.0.5-1zimbra8.7b1.16.04_all.deb
/var/cache/apt/archives/zimbra-openjdk_11.0.2-1zimbra8.8b1.16.04_amd64.deb
/var/lib/dpkg/info/zimbra-openjdk-cacerts.list
/var/lib/dpkg/info/zimbra-openjdk-cacerts.md5sums
/var/lib/dpkg/info/zimbra-openjdk-cacerts.postinst
/var/lib/dpkg/info/zimbra-openjdk-cacerts.preinst
/var/lib/dpkg/info/zimbra-openjdk.list
/var/lib/dpkg/info/zimbra-openjdk.md5sums