8.8.12 Patch 3 breaks inline signatures and creates multiple attachments

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andrey.ivanov
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Re: 8.8.12 Patch 3 breaks inline signatures and creates multiple attachments

Postby andrey.ivanov » Tue Jun 18, 2019 1:43 pm

I've opened two tickets @Zimbra Support, here are the case numbers you can mention in discussion with Zimbra Support:
"Case 00850083 Upgrade from 8.8.12_P2 to 8.8.12_P3 breaks printing inline images"
"Case 00849909 Infinite attachement since 8.8.12P3 in mail window"



So far i did not even have a response admitting these are bugs, they are trying to reproduce...

The bug with infinite attachements is annoying but the bug with printing is breaking the business - we have lots of users who can't print their messages with inline images (only text from the messages is printed)


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joho
Posts: 46
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ZCS/ZD Version: Release 8.8.12.GA.3794.UBUNTU16.64

Re: 8.8.12 Patch 3 breaks inline signatures and creates multiple attachments

Postby joho » Tue Jun 18, 2019 2:08 pm

Responding to an e-mail with inline attachments (possibly other attachments too) will also exhibit this behavior when the draft is saved :-(

Superior testing of this one :roll:
lblaschke
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Joined: Wed Jun 19, 2019 8:24 am

Re: 8.8.12 Patch 3 breaks inline signatures and creates multiple attachments

Postby lblaschke » Wed Jun 19, 2019 8:30 am

Hello,

next to the problem with multiple attachments we have also problem with broken formatted signatures when using zimbra outlook connector with outlook.
it seems that "only" html signatures wich where created in outlook or updated in outlook are affected.

we can reproduce it the following:

1. create a signature in outlook. Here put html signature with single line spaces in.

2. save the signature, place it in email and it seems to bee correct.

3. close outlook normaly. open outlook again.

4. try to use the signature in new mail again from selecting it on the signature list.

Now signature is broken and showing a further space

zimbra isn't able to reproduce the bug as we told.

has anyone else this problem?
andrey.ivanov
Posts: 47
Joined: Wed Aug 08, 2018 8:44 am

Re: 8.8.12 Patch 3 breaks inline signatures and creates multiple attachments

Postby andrey.ivanov » Wed Jun 19, 2019 8:59 am

A small update from Zimbra Support for these cases:

"Case 00850083 Upgrade from 8.8.12_P2 to 8.8.12_P3 breaks printing inline images"
After a close investigation, we have identified that your case has resulted into a bug and we have reported the bug to Development using our new bug process.
For more information about this process, please see the Zimbra New Bug Fix / Reporting Process wiki. We will be keeping this case open and the support team will be sending you updates on the status of the bug.


"Case 00849909 Infinite attachement since 8.8.12P3 in mail window"
we were able to reproduce this issue and an internal bug has been already filed ZBUG-1044. We will keep you updated about the progress.
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barrydegraaff
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Re: 8.8.12 Patch 3 breaks inline signatures and creates multiple attachments

Postby barrydegraaff » Thu Jun 20, 2019 9:43 am

I can confirm this issue on CentOS 7 and 8.8.12.

So far none of the code patches I tried, including the one above and from git seem to work.
Pierre C.
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Joined: Fri Jun 23, 2017 6:05 am

Re: 8.8.12 Patch 3 breaks inline signatures and creates multiple attachments

Postby Pierre C. » Thu Jun 20, 2019 5:38 pm

lblaschke wrote:Hello,

next to the problem with multiple attachments we have also problem with broken formatted signatures when using zimbra outlook connector with outlook.
it seems that "only" html signatures wich where created in outlook or updated in outlook are affected.

we can reproduce it the following:

1. create a signature in outlook. Here put html signature with single line spaces in.

2. save the signature, place it in email and it seems to bee correct.

3. close outlook normaly. open outlook again.

4. try to use the signature in new mail again from selecting it on the signature list.

Now signature is broken and showing a further space

zimbra isn't able to reproduce the bug as we told.

has anyone else this problem?


Hello lblaschke, same thing for one of my customer (after appling zcs-patch-8.7.11_GA_3810).

I just opened a case today, I hope they will soon find and fix the bug.

But I think it's linked to ZCO that is not fully OWASP compatible/debugged.
patrickwilson82
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Re: 8.8.12 Patch 3 breaks inline signatures and creates multiple attachments

Postby patrickwilson82 » Thu Jun 20, 2019 6:57 pm

Same problem here with 8.7.11 patch 12. I was blaming Outlook at first. Looks like I unfairly blamed Microsoft for once.
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oetiker
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ZCS/ZD Version: Release 8.8.12.GA.3794.UBUNTU16.64
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Re: 8.8.12 Patch 3 breaks inline signatures and creates multiple attachments

Postby oetiker » Fri Jun 21, 2019 6:16 am

Hi

same problem in my installations. I started my case with zimbra yesterday.... till now there is no usable answer....

Case 00851494
davide.martinello
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Re: 8.8.12 Patch 3 breaks inline signatures and creates multiple attachments

Postby davide.martinello » Fri Jun 21, 2019 8:07 am

Hi,

my name is Davide and i work how System Engineer in a Information Technology Company.
We have implemented some Zimbra Mail Server for us and our customers.
Now i have the same problem (braks inline and multiple attachments) in my server after apply the patch 12 to Zimbra 8.7.11.

Can you have any info for solve the problem?

For the moment i incremented the default value for "save draft" for bypass the problem.

Thanks

Davide
jered
Posts: 21
Joined: Sat Sep 13, 2014 12:35 am

Re: 8.8.12 Patch 3 breaks inline signatures and creates multiple attachments

Postby jered » Fri Jun 21, 2019 10:05 pm

andrey.ivanov wrote:For more information about this process, please see the Zimbra New Bug Fix / Reporting Process wiki.


Where is this new process? I can't find it on https://wiki.zimbra.com/, and the "Submit Bug" link at the bottom goes to the DEAD Bugzilla. This is ridiculous.

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