soap service 503 after update

[georgemr]

Hi, after performing and update. SOAP service cant be found. I get an empty admin page with lots of javascript errors.

HTTP ERROR 503
Problem accessing /service/admin/soap/GetDomainInfoRequest. Reason:

Service Unavailable

[yannjegard]

Hi,

Same here... After applying Patch P5 on ZCS 8.8.15 on Ubuntu 16.04LTS.

[manuel.brignoli]

Hi,
Same here... After applying Patch P5 on ZCS 8.8.15 on Centos 6 and Centos 7

[ghis]

hi,

Same issue on Centos7

[alladin_bp]

I encountered the same problems after updating to the recent patch version today.

In the log file /opt/zimbra/log/zmmailboxd.out, there's always an exception coming up when accessing the login page:

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javax.servlet.UnavailableException: Could not initialize class org.openzal.zal.extension.StoreManagerImpl

The following packages have been updated by 8.8.15_Patch5 (on an Ubuntu 16.04):

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zimbra-common-core-jar zimbra-common-core-libs zimbra-core-components zimbra-drive zimbra-mbox-store-libs zimbra-mbox-war zimbra-openjdk zimbra-patch

I've then started to downgrade these packages one by one using apt install -f zimbra-<package-name>=<previous-version> (use apt list -a <package_name> to get all available versions).
The downgrade of zimbra-common-core-jar zimbra-common-core-libs zimbra-core-components zimbra-mbox-store-libs didn't solve the problem, but after downgrading zimbra-openjdk from 13.0.1-1zimbra8.8b1.16.04 to 11.0.2-1zimbra8.8b1.16.04 using

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apt install -f zimbra-openjdk=11.0.2-1zimbra8.8b1.16.04

everything was working again!

@zimbra developers:
There seems to be a problem with class loading/initializing with the newest version of zimbra-openjdk. Could you please verify this and issue an updated patch version?

[plagoutte]

Hi,

Same for me. Upgraded from P4 to P5 on Ubuntu 18.04

[Klug]

Barry posted this this morning in the Zeta mailing-list, if you're using the Zeta Alliance Nextcloud Zimlet.

Upon upgrading you will see a Network Service Error.

To make you web interface reachable again, remove openzal:
rm /opt/zimbra/lib/ext/ownCloud/zal.jar
and restart mailbox.

There seems to be some incompatibility with the current zal release and
the one in Nextcloud Zimlet. I hope to fix it soon .

[alladin_bp]

Barry posted this this morning in the Zeta mailing-list, if you're using the Zeta Alliance Nextcloud Zimlet.

Upon upgrading you will see a Network Service Error.

To make you web interface reachable again, remove openzal:
rm /opt/zimbra/lib/ext/ownCloud/zal.jar
and restart mailbox.

There seems to be some incompatibility with the current zal release and
the one in Nextcloud Zimlet. I hope to fix it soon .

I don't think that this error is entirely related to openzal from the ownCloud ext. I've had the same error and I don't use the Nextcloud zimlet (/opt/zimbra/lib/ext/ownCloud doesn't exist in my installation).

[nina007]

you right....thanks for sharing your post !!!!

[coraxis]

had the same issue

Solved by removing /opt/zimbra/lib/ext/zimbradrive/zal.jar