zimbra upgrade problem on p5

[fayaz]

hi

currently i am facing this issue . with zimbra 8.8.1. is there any body help me on this.


Release 8.8.15_GA_3869.RHEL7_64_20190917004220 RHEL7_64 FOSS edition, Patch 8.8.15_P5.




method: [unknown]
msg: unknown document: ZxChatRequest
code: service.UNKNOWN_DOCUMENT
detail: soap:Sender
trace: qtp1225197672-16:1577226866513:8428e2b0b1f0bf46
request:
<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope ... r><context xmlns="urn:zimbra"><userAgent name="ZimbraWebClient - GC78 (Win)" version="8.8.15_GA_3890"/><session id="13"/><account by="name">admin@mail.paklibya.com.pk</account><format type="js"/><csrfToken>0_1b6edeedbe4972774219dabeff979b8543a26ac7</csrfToken></context></soap:Header><soap:Body><ZxChatRequest xmlns="urn:zimbraAccount"><type>16</type><clientVersion>13</clientVersion><action>register_session</action></ZxChatRequest></soap:Body></soap:Envelope>

[Galinette]

hello,
i have same problem with 2 server FOSS, answer of zimbra support,
==> it looks that zimbra-chat is not compatible with JDK 13.
( JDK 13 installing on P5 )
Zimbra work for résolve this.

sorry for my bad english.

[juliano.morona]

Same problem with FOSS version 8.15 3829. The re-installation of the zimbra-chat package via YUM and the deployment of "zimlet" did not solve.

[fayaz]

hi

thanks to all . when it will be fix ? zimbra is working on it ???

[tomeks11]

I have the same problem in a clean installation from today

[fayaz]

hi

yes i did fresh installation almost six server in a day . facing same one. well its a jdk problem . hope zimbra will fix it as soon as possible