CANT INSTALL ZIMBRA 64 BIT ON UBUNTU 64 BIT

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dilhanmail
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Joined: Tue Feb 18, 2020 3:29 pm

CANT INSTALL ZIMBRA 64 BIT ON UBUNTU 64 BIT

Postby dilhanmail » Thu Feb 20, 2020 3:57 pm

Im trying to install zimbra 64 bit on ubuntu 18.04 64 bit. Platforms are correct. But i always get this error. (Screenshot attached)What is the issue? Is it because I'm using hyper v.

Server - hyper v ubuntu 18.04 VM on windows Server 2016 with 8 GB RAM. Updated and has internet connectivity. Errors are attached.

if i skip the platform check, i get following error
ERROR: Unable to install required packages
Fix the issues with remote package installation and rerun the installer

Zimbra download url is as follows.

https://files.zimbra.com/downloads/8.8. ... 004220.tgz.
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1DEKS.png
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axslingr
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ZCS/ZD Version: 8.8.15_GA_3829.RHEL7_64_20190718141

Re: CANT INSTALL ZIMBRA 64 BIT ON UBUNTU 64 BIT

Postby axslingr » Thu Feb 20, 2020 8:44 pm

What's the output of this?

Code: Select all

uname -i
dilhanmail
Posts: 5
Joined: Tue Feb 18, 2020 3:29 pm

Re: CANT INSTALL ZIMBRA 64 BIT ON UBUNTU 64 BIT

Postby dilhanmail » Fri Feb 21, 2020 2:52 am

I'm not in the server premises. I'll check the command ASAP. Since the problem is persisting, I removed the ubuntu VM and tried with a centos 7. But I get the same result.
dilhanmail
Posts: 5
Joined: Tue Feb 18, 2020 3:29 pm

Re: CANT INSTALL ZIMBRA 64 BIT ON UBUNTU 64 BIT

Postby dilhanmail » Sat Feb 22, 2020 3:54 am

axslingr wrote:What's the output of this?

Code: Select all

uname -i


I was outstation away from the server premises. I have moved to a centos VM since the problem was persisting. I even tried a older version Zimbra 8.8.12. But same result. This is the output i get when using "uname -i" command.

#[root@intramail ~]# uname -i
#x86_64

Am i downloading the wrong version?. in the download page it says, x86_64
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Screenshot from 2020-02-21 23-06-16.png (46.71 KiB) Viewed 1345 times
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Screenshot from 2020-02-21 23-03-54.png (13.87 KiB) Viewed 1346 times
dilhanmail
Posts: 5
Joined: Tue Feb 18, 2020 3:29 pm

Re: CANT INSTALL ZIMBRA 64 BIT ON UBUNTU 64 BIT

Postby dilhanmail » Sat Feb 22, 2020 6:45 am

axslingr wrote:What's the output of this?

Code: Select all

uname -i

Sorry for wasting your time. Mistake was mine. I have missed the ".BUILD_PLATFORM " file during the copy past operation. Now its ok. Thanks
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axslingr
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ZCS/ZD Version: 8.8.15_GA_3829.RHEL7_64_20190718141

Re: CANT INSTALL ZIMBRA 64 BIT ON UBUNTU 64 BIT

Postby axslingr » Sat Feb 22, 2020 11:55 am

No problem. Glad you got it sorted out.

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